I closed Outlook Express. I then ran the Mail Wizard and chose “Automatically protect all my accounts” and the option “Automatically protect all accounts that I create in the future”. I went back to log on to Outlook Express and it still won’t let me in. It says my user name was rejected.

I could receive email on Outlook Express until I downloaded Avast.

Now I can send mail but not receive.

I don’t use a proxy (I don’t think). I’m not sure I know what this means. But I did not set up this computer - my ex did.

I tried the link you posted but it didn’t work. What am I doing wrong??