Can't login anymore...

Avast Business Avast Distributed Network Manager
1

Hi! all of sudden… i can’t login anymore! The console answers with connection error and if i retry some times then the console hangs up hard… i even updated to the last version, but no change in behaviour… the error log shows this:

29/10/2004 14.53.46 1099054426 Administrator 2592 Database command failed 00000000: Errore di connessione.
29/10/2004 14.53.48 1099054428 Administrator 2592 Database command failed 00000000: Errore di connessione.

(errore di connessione means connection error… but vlk u understood right? :wink: )

2

Hi, did you update the AMS recently (like yesterday or tomorrow)?

Thanks
Vlk

3

I just updated my AMS yesterday and I can’t login in anymore. administrator/admin doesn’t work nor does my original password work.

4

That is true and I know where the problem is.
The passwords are now encrypted in the DB (but your DB contains unencrypted ones). I guess we’ll have to do some data transformation code to enable smooth transition…

I’m sorry for this inconvenience – hopefully a fix will be released soon (I’d say on Monday).

BTW you know, I had to give you a chance to earn some extra points on the forum :wink: ;D ;D

5

Given that info, I deleted my db and recreated it with defaults. I went and checked the users table and the password looks to be encrypted. So I went back and tried administrator/admin with no luck. Has the default password for the administrator account changed?

6

You seem to be right. :slight_smile:
OK then, I’ll have an update released tonight.

Thanks
Vlk

7

OK, there’s a new version uploaded on our servers now.
It’s got the Administrator password reset to the default value.

Thanks
Vlk

8

Thanks that fixed the password problem. While updating the default scan shield the management console crashed. I’ll send you an email with the dump.