cant open control panel - virus

Viruses and worms
1

I cant open control panel to remove other anti virus…which is Symantec…I can barley write this plea for help
I was barley abel to get on web site. I don’t know what to do! please help. I have barley any control of comp.
Thank you.
I tried downloading Avast but it couldn’t do anything with Symantec while it is running.
I was able to get on internet using Mozilla browser …I can not even open my documents/my computer…
in fact i just tried to run any basic game or program and can not open anything!!
I am ready to break this computer in half. I despise data terrorism and I am so mad.
I cant even open up notepad
I just downloaded Hijackthis and it will not run…says the file is infected, do i want to run my anti virus…then if i say yes it brings me to Semantic web site to purchase!!! :-X
all files and programs say they are infected and will not open/run

Ok im back and I’ve downloaded and started “ewido”. It seems to be doing something good. I will update my progress here.

2

Hey I Really Hope Sum1 Can help u :frowning: Just Wait For Me Reply

3

Hello,

my current process and results are …Norton is still running …
I still am unable to open control panel.
I am able to access the internet only through Mozilla browser.
system is slow.
running vista on laptop HP Compaq 6901p

I have downloaded and ran the following programs

Avast!
Malwarebytes anti malware
ewido anti spy ware ( and i think this is the program that saved my computer!!!)

i was unable to open any file…they were all infected.
now it seems i am only unable to open control panel and remove Norton!!
Thank you

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