Can't open Google. Please help!!

Viruses and worms
1

Hi,

I just got a new NB with Vista, IE7. Two days ago, all in a sudden, I could not open google and gmail web pages. To be more specfic, all sites relate to google. com can’t open. I don’t have problem to browse other web sites, except google, so I can’t figure out why. :-\

I took the advice, following the instructure below:
http://forum.avast.com/index.php?topic=33566.0

Let’s try something. Right click the hosts file and select rename, type in the new name hosts.old. Now open a new notepad, set the box at top to save in C:\WINNT\SYSTEM32\DRIVERS\ETC

in the file name box, type (including the " " marks) “hosts”
( the quote marks will prevent notepad from adding the .txt extention )

copy and paste this line into the notepad

127.0.0.1 localhost

click save.

Now, the problem is I can’t save the file name hosts with “”. the windows won’t allow me to save marks :-
So, anyone can please help me?
Or you may have solutions for opening up google and gmail pages.

With thanks,

Maggie

2

Are there any entries for google in your hosts file ? Navigate to C:\Windows\System32\drivers\etc when you get to the etc folder,right click and choose to open with notepad.

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Now, the problem is I can't save the file name hosts with "". the windows won't allow me to save marks So, anyone can please help me? Or you may have solutions for opening up google and gmail pages.

That’s sort of wrong. I know that putting the Quotes is supposed to make notepad strip the “.txt” extension off of the file name, but obviously it’s giving you difficulties.

Instead of putting the quotes, follow my attached pictures instructions. Instead of saving as a txt file, click the “Save as Type” drop down box, and select “All Files”. Then type (hosts) for the filename (without the parenthesis) and click save.

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Hi scythe944,

Thanks so much for your help and demonstration! I finally got the problem fixed, that is so great!

Again, thanks! 8)