When i try open setting on the App. a pop out window appears asking for Authorization password. i enter the code and is not the same as my Avast account. I try changing the passcode. doesn’t work
Hello choyos33, welcome to the community.
What app are you talking about, Avast Antivirus for Windows?
If so, it’s a different one from Avast Account. And there is no way to reset password, you have to reinstall Avast from scratch (i.e. with uninstall utility).
Assuming the problem is as NON outlined:
Regaining access to the Avast program without a password
Download the avast! Uninstall Utility, avastclear.exe
- Avast Removal Tool | Download Avast Clear | Avast and save it to your HDD. Make a note of the steps required or print the page.
- Download the latest Avast off-line installation file for your Avast Program https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe and save to your HDD.
- Follow the instructions in the link in 1.