Cant re-register

system · 2007-12-17T18:11:38.000Z

Is anyone else having problems accessing avast.com? I need to re-register because my registration has expired and I can not access the web site to do so. Anyone have any suggestions for me?

Thanks

system · 2007-12-17T18:34:03.000Z

http://www.avast.com/eng/home-registration.php#register-form
working fine on my end-above is the link

DavidR · 2007-12-17T19:39:34.000Z

What happens when you try to connect to avast.com, what error messages, etc. ?

HOSTS file redirect - 127.0.0.1 check your HOSTS file using notepad or a text editor of your choice, C:\WINDOWS\system32\drivers\etc\hosts or do a search for HOSTS to find it if not there. http://en.wikipedia.org/wiki/Hosts_file

It may be that there is an entry for avast.com placed there by malware trying to stop you getting to anti-virus web sites. Is there an entry for avast.com in the hosts file ?
If so please post the contents (copy and paste) of the file here.

system · 2007-12-17T20:01:27.000Z

all this was in there:

176.168.161.132 rs01.avast.com
113.196.23.53 sm01.avast.com
173.85.201.82 rs02.avast.com
100.83.75.234 sm02.avast.com
178.94.124.98 rs03.avast.com
115.115.189.31 sm03.avast.com
179.82.30.213 rs04.avast.com
108.6.5.208 sm04.avast.com
184.166.75.163 rs05.avast.com
109.98.190.168 sm05.avast.com
185.166.221.212 rs06.avast.com
101.71.169.118 sm06.avast.com
183.68.192.179 rs07.avast.com
113.156.186.65 sm07.avast.com
173.216.20.157 rs08.avast.com
115.25.97.195 sm08.avast.com
185.172.91.117 rs09.avast.com
103.56.26.4 sm09.avast.com
187.21.191.24 rs10.avast.com
106.135.126.37 sm10.avast.com
186.92.191.182 rs11.avast.com
101.151.218.40 sm11.avast.com
182.12.173.157 rs12.avast.com
102.44.86.6 sm12.avast.com
187.177.109.41 rs13.avast.com
100.135.39.7 sm13.avast.com
183.4.26.28 rs14.avast.com
109.152.56.132 sm14.avast.com
174.22.52.47 rs15.avast.com
112.44.76.101 sm15.avast.com
176.24.2.108 rs16.avast.com
104.88.100.68 sm16.avast.com
175.209.96.55 rs17.avast.com
108.136.54.58 sm17.avast.com
182.81.75.62 rs18.avast.com
100.132.172.31 sm18.avast.com
183.224.68.115 rs19.avast.com
103.144.191.113 sm19.avast.com
184.193.195.14 rs20.avast.com
103.69.72.110 sm20.avast.com
176.169.145.194 rs21.avast.com
105.200.223.248 sm21.avast.com
176.72.49.72 rs22.avast.com
105.200.136.24 sm22.avast.com
184.106.33.253 rs23.avast.com
112.106.95.4 sm23.avast.com
176.15.175.146 rs24.avast.com
115.172.124.52 sm24.avast.com
174.173.108.253 rs25.avast.com
111.199.132.183 sm25.avast.com
181.141.199.236 rs26.avast.com
108.110.4.67 sm26.avast.com
187.38.57.188 rs27.avast.com
110.153.170.218 sm27.avast.com
184.120.97.180 rs28.avast.com
104.221.204.97 sm28.avast.com
184.87.84.126 rs29.avast.com
113.158.156.12 sm29.avast.com
175.137.116.58 rs30.avast.com
106.89.171.42 sm30.avast.com
108.171.61.165 download25.avast.com
180.78.122.242 www.avast.com
113.196.23.53 sm01.avast.com
173.85.201.82 rs02.avast.com
100.83.75.234 sm02.avast.com
178.94.124.98 rs03.avast.com
115.115.189.31 sm03.avast.com
179.82.30.213 rs04.avast.com
108.6.5.208 sm04.avast.com
184.166.75.163 rs05.avast.com
109.98.190.168 sm05.avast.com
185.166.221.212 rs06.avast.com
101.71.169.118 sm06.avast.com
183.68.192.179 rs07.avast.com
113.156.186.65 sm07.avast.com
173.216.20.157 rs08.avast.com
115.25.97.195 sm08.avast.com
185.172.91.117 rs09.avast.com
103.56.26.4 sm09.avast.com
187.21.191.24 rs10.avast.com
106.135.126.37 sm10.avast.com
186.92.191.182 rs11.avast.com
101.151.218.40 sm11.avast.com
182.12.173.157 rs12.avast.com
102.44.86.6 sm12.avast.com
187.177.109.41 rs13.avast.com
100.135.39.7 sm13.avast.com
183.4.26.28 rs14.avast.com
109.152.56.132 sm14.avast.com
174.22.52.47 rs15.avast.com
112.44.76.101 sm15.avast.com
176.24.2.108 rs16.avast.com
104.88.100.68 sm16.avast.com
175.209.96.55 rs17.avast.com
108.136.54.58 sm17.avast.com
182.81.75.62 rs18.avast.com
100.132.172.31 sm18.avast.com
183.224.68.115 rs19.avast.com
103.144.191.113 sm19.avast.com
184.193.195.14 rs20.avast.com
103.69.72.110 sm20.avast.com
176.169.145.194 rs21.avast.com
105.200.223.248 sm21.avast.com
176.72.49.72 rs22.avast.com
105.200.136.24 sm22.avast.com
184.106.33.253 rs23.avast.com
112.106.95.4 sm23.avast.com
176.15.175.146 rs24.avast.com
115.172.124.52 sm24.avast.com
174.173.108.253 rs25.avast.com
111.199.132.183 sm25.avast.com
181.141.199.236 rs26.avast.com
108.110.4.67 sm26.avast.com
187.38.57.188 rs27.avast.com
110.153.170.218 sm27.avast.com
184.120.97.180 rs28.avast.com
104.221.204.97 sm28.avast.com
184.87.84.126 rs29.avast.com
113.158.156.12 sm29.avast.com
175.137.116.58 rs30.avast.com
106.89.171.42 sm30.avast.com
108.171.61.165 download25.avast.com
180.78.122.242 www.avast.com
105.94.46.61 avast.com

DavidR · 2007-12-17T21:22:50.000Z

Delete all of those lines for avast.

Either of these two would block access and would attempt to redirect you to the IP address at the start of the line.

Are there any other entries in the hosts file for other antivirus sites besides avast, like kaspersky, symantec, mcafee, etc.

system · 2007-12-17T21:55:16.000Z

yes, but this is silly. i have never had any problems before going to the website. this is just weird. and this is the only web site that i am having problems with.

DavidR · 2007-12-17T23:30:20.000Z

It isn’t weird, something is trying to block access to the site and has modified the hosts file to redirect you somewhere else. That is the purpose of the hosts file, but it is usually used to avoid malicious sites and not as has been done here, malware modifying the hosts file to stop access to AV sites.

Whilst this may be more targeted as it usually targets many different AV sites and may be able to detect what AV you have installed and block that.

If you haven’t already got this software (freeware), download, install, update and run it, preferably in safe mode, SUPERantispyware

It may be useful to do an analysis of what is running on your system. Program & Tutorial - Also useful as a diagnostic tool - FileHippo Download - HiJackThis - HJT Information HiJackThis Tutorial.

Download and run HJT and post the contents of the log file (cut and paste) into this topic, you may need to split it over two or more posts depending on how large it is.

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