Hello Daniel-Joseph,
You should start task manager and enable the MBAM services you disabled.
MSCONFIG\Services: MBAMScheduler => 2
MSCONFIG\Services: MBAMService => 2
Currently we have difficulties to solve this problem on Windows 8.1 systems, while on other systems we have a pretty good solution.
The first thing you should do is to uninstall PUP/AdWare program (Start button > Control Panel > Programs and Features) named as MyPC Backup. Then reboot the mashine.
Additionaly, I recommend not to use tools simular as below. Winows 8.1 is freshly coded OS (even different form Windows 8 ) and tools that claims with all green and shiny words and animations that they will accelerate the Windows 8.1 …well that’s a lie. 8.1 is already twiked Windows 7 and any needless action may lead to deceleration.
Advanced SystemCare 7
Regard to system restore, it can fix the problem if system restore exists. But we are trying to locate the source of the problem.
Tell me will this fix (FixList) your problem.
When you execute the FixList, after the system reboot apon fix, go and uninstall Chrome browser completely. Reboot the mashine and the download fresh Chrome setup and install it again.
1. Open notepad and copy/paste the text present inside the code box below.
To do this highlight the contents of the box and right click on it. Paste this into the open notepad.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system
Start
Folder: C:\WINDOWS\system32\CompatTel
Folder: C:\ProgramData\{ACF12395-778E-44F0-A811-C99F334A83F5}
Folder: C:\ProgramData\{BD26D777-CA21-4BDD-A581-6BCFE4F0F941}
Folder: C:\ProgramData\{C6A355F5-168B-4EEC-AB7C-75594F783EDB
Hosts:
Task: {619DB314-CE41-4FA6-9156-0BDE91E49C83} - \91966354-dc20-4a43-94f0-5c0bd8a3b2a3-2 No Task File <==== ATTENTION
Task: {AFA0A7C4-2CB4-4938-A1D5-D3C567E95868} - \91966354-dc20-4a43-94f0-5c0bd8a3b2a3-5 No Task File <==== ATTENTION
Task: {CA6B3E98-0313-404E-B63B-9E091085B420} - \91966354-dc20-4a43-94f0-5c0bd8a3b2a3-1 No Task File <==== ATTENTION
Task: {E07F314F-1DBB-49E5-98EA-E7AE643B14F9} - \91966354-dc20-4a43-94f0-5c0bd8a3b2a3-3 No Task File <==== ATTENTION
Task: {F5504019-AF56-4718-993A-FC6BFD235163} - \91966354-dc20-4a43-94f0-5c0bd8a3b2a3-4 No Task File <==== ATTENTION
SearchScopes: HKLM-x32 - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
CHR Plugin: (globalUpdate Update) - C:\Program Files (x86)\globalUpdate\Update\1.3.25.0\npGoogleUpdate4.dll No File
CHR HKCU\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
S2 BackupStack; No ImagePath
Reboot:
C:\Users\AnaMaria\AppData\Local\Temp
C:\Program Files (x86)\globalUpdate
C:\Users\danie_000\Desktop\ComboFix.exe
C:\Users\danie_000\AppData\Local\Tbccint
C:\Program Files (x86)\Tbccint
C:\ProgramData\Tbccint
C:\Users\danie_000\jagex_cl_runescape_LIVE.dat
C:\Users\danie_000\random.dat
C:\Users\AnaMaria\AppData\Local\Temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmpjmcmsx.dll
C:\Users\danie_000\AppData\Local\Temp\COMAP.EXE
CMD: del c:\windows\prefetch\*.* /f /s /q
CMD: ipconfig /release
CMD: netsh int ip reset
CMD: netsh winsock reset catalog
CMD: ipconfig /renew
CMD: ipconfig /flushdns
End
2. Save notepad as fixlist.txt to your Desktop.
NOTE: => It’s important that both files, FRST and fixlist.txt are in the same location or the fix will not work.
3. Run FRST/FRST64 and press the Fix button just once and wait.
If the tool needed a restart please make sure you let the system to restart normally and let the tool completes its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply.
Note: If the tool warned you about the outdated version please download and run the updated version.