I can’t open Avast
The popup message is “This program is blocked by group policy. For more information, please contact your system administrators”. And on top of that Avast seems to make my laptop freeze, won’t let some programmes run and won’t let me uninstall. I unistalled using safe mode and reinstalled but same result.
I try to fix this problem by download FRST. After scan, there are 3 files that I got.
Then I have no clue what to do
Could anyone help me please?
Avast is not freezing your computer as it is not installed
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
CreateRestorePoint: HKLM-x32\...\Run: [ogiw] => C:\Users\vangelis\AppData\Local\ogiw\ogiw.exe [435801 2015-05-03] (Soft4Boost Ltd.) HKLM Group Policy restriction on software: C:\Program Files\AVAST Software <====== ATTENTION HKLM\...\Policies\Explorer\Run: [ogiw] => C:\Users\vangelis\AppData\Local\ogiw\ogiw.exe [435801 2015-05-03] (Soft4Boost Ltd.) HKU\S-1-5-21-164106385-2627180346-3305583434-1000\...\Run: [appnhost] => C:\Users\vangelis\AppData\Local\Mixesoft\AppNHost\appnhost.exe [453176 2014-08-08] (Mixesoft Project) HKU\S-1-5-21-164106385-2627180346-3305583434-1000\...\Run: [DAEMON Tools Lite] => C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe [4910912 2011-08-02] (DT Soft Ltd) HKU\S-1-5-21-164106385-2627180346-3305583434-1000\...\Run: [Ikssoft] => C:\Users\vangelis\AppData\Local\Ikssoft\tmpBDE1.exe [380928 2015-05-03] (Aureus Domini) HKU\S-1-5-21-164106385-2627180346-3305583434-1000\...\Run: [Anworks] => regsvr32.exe C:\Users\vangelis\AppData\Local\Anworks\loader_u.dll <===== ATTENTION HKU\S-1-5-21-164106385-2627180346-3305583434-1000\...\Run: [AQworks] => C:\Windows\SysWOW64\regsvr32.exe C:\Users\vangelis\AppData\Local\Ikssoft\loader_u.dll IFEO\prodreg.exe: [Debugger] "C:\Program Files (x86)\TuneUp Utilities 2013\TUAutoReactivator64.exe" IFEO\uninstall.exe: [Debugger] "C:\Program Files (x86)\TuneUp Utilities 2013\TUAutoReactivator64.exe" ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => No File SearchScopes: HKLM-x32 -> DefaultScope {E627DC4B-8C04-4234-A2D4-1D634EE01C41} URL = http://fastestwebsearch.com/search?q={searchterms} SearchScopes: HKLM-x32 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://startsear.ch/?aff=1&src=sp&cf=83f3461b-dc7a-11e0-900e-782bcbd4321a&q={searchTerms} SearchScopes: HKLM-x32 -> {E627DC4B-8C04-4234-A2D4-1D634EE01C41} URL = http://fastestwebsearch.com/search?q={searchterms} SearchScopes: HKU\S-1-5-21-164106385-2627180346-3305583434-1000 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://startsear.ch/?aff=1&src=sp&cf=83f3461b-dc7a-11e0-900e-782bcbd4321a&q={searchTerms} SearchScopes: HKU\S-1-5-21-164106385-2627180346-3305583434-1000 -> {0ECDF796-C2DC-4d79-A620-CCE0C0A66CC9} URL = http://www1.delta-search.com/?q={searchTerms}&babsrc=SP_ss&mntrId=7C4E001BB1AC4151&affID=119776&tsp=4953 SearchScopes: HKU\S-1-5-21-164106385-2627180346-3305583434-1000 -> {8A61E21D-B062-4186-A2BD-B8CABFF119F9} URL = http://startsear.ch/?aff=1&q={searchTerms} SearchScopes: HKU\S-1-5-21-164106385-2627180346-3305583434-1000 -> {E627DC4B-8C04-4234-A2D4-1D634EE01C41} URL = http://fastestwebsearch.com/search?q={searchterms} BHO: IDM integration (IDMIEHlprObj Class) -> {0055C089-8582-441B-A0BF-17B458C2A3A8} -> C:\Program Files (x86)\Internet Download Manager\IDMIECC64.dll No File BHO: Java(tm) Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files\Java\jre6\bin\jp2ssv.dll No File BHO-x32: IDM integration (IDMIEHlprObj Class) -> {0055C089-8582-441B-A0BF-17B458C2A3A8} -> C:\Program Files (x86)\Internet Download Manager\IDMIECC.dll No File BHO-x32: IE5BarLauncherBHO Class -> {78F3A323-798E-4AEA-9A57-88F4B05FD5DD} -> No File BHO-x32: Windows Live Messenger Companion Helper -> {9FDDE16B-836F-4806-AB1F-1455CBEFF289} -> No File BHO-x32: Skype Browser Helper -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll No File BHO-x32: Yontoo -> {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} -> No File Toolbar: HKLM - avast! WebRep - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - No File Toolbar: HKLM-x32 - VShareToolBar - {7AC3E13B-3BCA-4158-B330-F66DBB03C1B5} - No File Toolbar: HKU\S-1-5-21-164106385-2627180346-3305583434-1000 -> No Name - {7AC3E13B-3BCA-4158-B330-F66DBB03C1B5} - No File FF Extension: No Name - C:\Program Files (x86)\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd} [Not Found] 2015-05-03 02:05 - 2015-05-03 08:46 - 00000000 ____D () C:\Users\vangelis\AppData\Local\Ikssoft 2015-05-03 02:05 - 2015-05-03 02:05 - 00000000 ____D () C:\Users\vangelis\AppData\Local\Anworks 2015-05-03 02:03 - 2015-05-03 02:31 - 00000000 ____D () C:\Users\vangelis\AppData\Local\ogiw 2015-02-05 18:18 - 2015-02-05 18:18 - 00000000 __SHD () C:\Users\vangelis\AppData\Local\EmieUserList 2015-02-05 18:18 - 2015-02-05 18:18 - 00000000 __SHD () C:\Users\vangelis\AppData\Local\EmieSiteList 2015-02-05 18:18 - 2015-02-05 18:18 - 00000000 __SHD () C:\Users\vangelis\AppData\Local\EmieBrowserModeList C:\Users\vangelis\AppData\Local\ogiw C:\Users\vangelis\AppData\Local\Anworks C:\Users\vangelis\AppData\Local\Ikssoft C:\Users\vangelis\8719347.dll Hosts: Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f RemoveProxy: EmptyTemp: CMD: bitsadmin /reset /allusers
Save this as fixlist.txt, in the same location as FRST.exe
https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG
Run FRST and press Fix
On completion a log will be generated please post that
THEN
Please download AdwCleaner by Xplode onto your desktop.
[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S0].txt as well.
ok here are the two logs. Keep in mind I had to uninstall Avast cos my laptop kept freezing.
Ok could you re-install Avast now and let me know if you still get the freezing
Download the correct version of Avast
Avast Free
Avast Pro
Avast Internet Security
Avast Premier
Yes it works fine now, thank you very much but I get this message from Avast every couple of minutes
http://prntscr.com/70zp2j
http://prntscr.com/70zot3
This is how the whole thing started. First got the messages, upgraded avast and got the error message. I only get this message when the internet is on, like something is trying to access my laptop constantly.
Could you run a fresh FRST scan please, this time also tick the shortcut txt box.
Three logs will be generated please attach them
sure thing, here are the new reports
If this returns again I will need to use a bigger hammer 
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
CreateRestorePoint: HKLM-x32\...\Run: [ogiw] => "C:\Users\vangelis\AppData\Local\ogiw\ogiw.exe" HKLM\...\Policies\Explorer\Run: [ogiw] => "C:\Users\vangelis\AppData\Local\ogiw\ogiw.exe" ShellIconOverlayIdentifiers: [IDM Shell Extension] -> {CDC95B92-E27C-4745-A8C5-64A52A78855D} => No File 2015-05-03 11:41 - 2015-05-03 11:41 - 00000000 __SHD () C:\Users\vangelis\AppData\Local\EmieUserList 2015-05-03 11:41 - 2015-05-03 11:41 - 00000000 __SHD () C:\Users\vangelis\AppData\Local\EmieSiteList 2015-05-03 11:41 - 2015-05-03 11:41 - 00000000 __SHD () C:\Users\vangelis\AppData\Local\EmieBrowserModeList C:\Users\vangelis\AppData\Local\ogiw Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f RemoveProxy: EmptyTemp: CMD: bitsadmin /reset /allusers
Save this as fixlist.txt, in the same location as FRST.exe
https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG
Run FRST and press Fix
On completion a log will be generated please post that
Please do bring that hammer, I still get the same reports every minute or so.
OK lets clear the MBR first
Download the latest version of TDSSKiller from here and save it to your Desktop.
[*]Doubleclick on TDSSKiller.exe to run the application
https://dl.dropbox.com/u/73555776/tdss%20start.JPG
[*]Then click on Change parameters.
https://dl.dropbox.com/u/73555776/tdss%20Change%20param.JPG
[*]Check the boxes beside Verify Driver Digital Signature, Detect TDLFS file system and Use KSN to scan objects , then click OK.
[*]Click the Start Scan button.
[*]If a suspicious object is detected, the default action will be Skip, click on Continue.
https://dl.dropbox.com/u/73555776/tdss%20threat.JPG
[*]If malicious objects are found, they will show in the Scan results and offer three (3) options.
[*]Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.
[*]Get the report by selecting Reports
https://dl.dropbox.com/u/73555776/tdss%20report.JPG
[*]Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
Please copy and paste its contents on your next reply.
report came back empty, no threats
OK now the MBR is clean lets get the hammer out
Download and Install Combofix
Download ComboFix from one of the following locations:
Link 1
Link 2
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
- IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks
http://img.photobucket.com/albums/v706/ried7/NSIS_disclaimer_ENG.png
http://img.photobucket.com/albums/v706/ried7/NSIS_extraction.png
[*]When finished, it shall produce a log for you.
[*]Please include the C:\ComboFix.txt in your next reply.
Notes:
- Do not mouse-click Combofix’s window while it is running. That may cause it to stall.
- Do not “re-run” Combofix. If you have a problem, reply back for further instructions.
- If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.
Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now
here is the log. I rebooted laptop twice this bogger won’t get away, still trying to gain access
Methinks it has now revealed its location
-
Close any open browsers.
-
Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
-
Open notepad and copy/paste the text in the quotebox below into it:
Folder:: c:\users\vangelis\AppData\Local\EmieUserList c:\users\vangelis\AppData\Local\EmieSiteList c:\users\vangelis\AppData\Local\EmieBrowserModeList c:\programdata\Microsoft\PerformanceRegistry::
[-HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\0PerformanceMonitor]
Save this as CFScript.txt, in the same location as ComboFix.exe
http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
Refering to the picture above, drag CFScript into ComboFix.exe
When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.
It seems it worked, no pop ups yet. I would like to express my appreciation for your effort and your time. If you have time please let me know what was that, I am really curious.
Thank you very much
Big Hammer always wins under supervision!
It is something new, this is the first time I have seen it. However, it is following the trend of a similar downloader by using this registry key
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\0PerformanceMonitor]
Along with a Microsoft legitimate file name … However, the location is all wrong as it should be in system32 and not app data
Subject to no further problems
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean 
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Remove Combofix
Click Start then Run.
On Windows7 or Vista you may use Start Search field if Run is not available.
In the box copy/paste the following command:
ComboFix /Uninstall
Note that there is a space between " ComboFix " and " /Uninstall " .
Then click OK (or press Enter ).
Wait for the uninstall process to complete.
Remove tools
Download and run Delfix
Select the options as shown
https://dl.dropboxusercontent.com/u/73555776/delfix.JPG
: Keep Java Updated :
WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article
I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)
If you do need to keep Java then download JavaRa
Run the programme and select Remove Java Runtime. Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version
https://dl.dropboxusercontent.com/u/73555776/javara.JPG
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
Update and run weekly to keep your system clean
Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme 
It is critical to have both a firewall and anti virus to protect your system and to keep them updated.
To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe 
no more pop ups or reports, it seems to run smoothly. Took your advice and installed the new programmes. Once again I would like to thank you for your swift responce and effort you put in this.
Many thanx
My pleasure