Can't "safely remove" my USB thumb drive anymore

Avast Free Antivirus / Premium Security
1

Hi,

For some time (I would say a week) I haven’t been able to “safely remove” my USB thumb drive anymore.

Process Explorer says AvastSvc.exe has a handle on the drive (see screenshot).

Has there been a recent change in Avast w.r.t. handling of removable drives?

This is a severe issue – I can’t just shutdown the system every time I want to eject a drive!

Any clue?

TIA for your help.

2

Hi, known issue. Will be fixed in V19.2.

3

Thanks for the prompt reply.

Good to know!

Is there an ETA?

For now I’ll stick to:

removedrive i: -e

:wink:

4

You’re welcome. (ETA: probably next week)

5

Thanks! Will hold my breath :stuck_out_tongue:

6

Be my guest. :wink:

7

I hate to say, but the problem is still there…

See attached screenshots.

8

According to the beta changelog, it should be fixed.
See: https://forum.avast.com/index.php?topic=225069.0

9

Sure, but Process Explorer does show that AvastSvc.exe has an open handle on the device, thus preventing removal.

Where do we go from here?

Maybe with my developer hat on I can help troubleshoot the issue?

10

Repair Avast:

  1. Avast GUI → Settings → Troubleshooting
  2. Click on ‘REPAIR APP’.
  3. Follow instructions.
  4. Reboot.
11

I can confirm that this problem is not fixed.

12

Hi, Alikhan already forwarded it.

13

I also still get the problem – see screenshots.

14

As said, it has been forwarded, but it’s weekend - be patient.