What happens if you run C:\Program files\Alwil Software\Avast4\ashSimpl.exe ?
I don’t know what you mean. I just click on the the avast icon on the desktop to try to get to the scan mode.
Where, on the Simple User Interface (skin) or on the Splash Screen?
When I click on the avast icon on the desktop, avast goes thru a memory test, then the “simple user interface” window (it’s a how-to instructional window) appears and usually a rectangle box appears right above it. That box allows me to choose what to scan and how thorough I want it to scan etc…But the rectangle box doesn’t appear anymore.
Can you use the special key of ‘context menu’ in your keybord (right side of the space bar)
I don’t know what is the special key “context menu.” I looked on the keyboard on the rightside of the space bar and it’s not there.
Again, what do you mean? The Simple User Interface or the ‘Introdutory Help’?
The simple user interface is a “help” window.
What is the language of your setup.exe file (the file you download to install avast)?
How do I find out the language of the setup.exe file? I didn’t download the avast program. I’m helping a friend to fix this problem on her computer. It was her brother that installed the avast program. Should I install avast all over again?
Thanks for your advice…Megaman