I had the same problem when I still had Norton antivirus (before getting Kaspersky). When trying to send e-mails, I get a message stating that my SSTP server doesn’t support encrypted messages.
With Norton I was able to turn off the outgoing mail scanning feature, which fixed the problem. Unfortunately, there is no menu item in Avast for e-mail, so I can’t do anything about it (or so it seems).
Can anybody tell me what to do?
Thanks!
Ensure that you have uninstalled previous AVs and all remnants of the other AVs .
A link worth looking at, which is a program removal tool that can remove the remnants of a number of different Norton Programs:
Removing your Norton program using SymNRT
Run this utility to remove all traces of Kaspersky from the registry:
http://www.ice-kav.com/downloads/util/KAV_Registry_Clean.zip
ICE is a US distributor for Kaspersky.
Also read more about KAV Removal Tools http://www.ice-kav.com/utilities.php
Is that MS Outlook (not express) ?
If so make sure the avast plugin is not disabled in MS Outlook:
Outlook 2007 > Tools > Trust center > Add-inns > Manage Disabled items.
Outlook 2003 > Help > About > Disabled items
Outlook 2000 > Tools menu > Options > Other > Advanced Options > Add-In Manager.
1/. Left click on Avast orb on the Task Bar.
2/. Select “Internet Mail”.
3/. Left click on the “Customize” button in the “Provider Configuration”.
4/. Left click on the “SMTP” tab.
5/. Left click on “Scan outbound mail” box (to remove tick).
6/. Left click “OK” to register change.
Scanning of Outbound Emails is now switched off.
I do not wish to disparage the post of Thunderbird above which is, I believe, intended to answer the question put by the original poster.
It is nevertheless not applicable if the original poster follows the recommendation of the avast team to use the far superior Outlook/Exchange provider with Outlook. The use of this provider makes the Internet Mail provider null and void for Outlook.
I was just trying to answer a question.
But I get your message alan.
Thank you so much, guys! I followed David’s advice for Outlook 2003, and found that avast was disabled. I enabled it again, and now it is working fine! I am glad I posted here.
No problem, glad I could help.
Welcome to the forums.