CANT SEND EMAILS FROM OUTLOOK!!! PLS HELP

Avast Free Antivirus / Premium Security
1

Since a couple days I cannot send any emails from Outlook, just receive.
I am using Windows 8.1 pro.
Anyone can help me please? I really need to fix this asap.

Thanks a lot

2
  • Which Avast…? (Free/Pro/IS/Premier)
  • Which version…?
  • Other security related software installed…?
  • Which AV(s) did you use before Avast…?
3

Hi

Its the free version.
I also have Microsoft free AV.
I hope this helps, I dont know much about computers…

Thanks for your help

4

First, be sure to get rid of all remnants of your prior installed AV(s)…!!
→ https://www.avast.com/faq.php?article=AVKB11

Then:

  1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup.exe
  2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions…!!)
  3. Reinstall Avast with the downloaded installer from point 1.
  4. Reboot.
5

This may also solve it:
https://forum.avast.com/index.php?topic=161298.msg1155802#msg1155802

And never use two resident scanners (av’s) at the same time.