can't send file to chest

General Topics
1

c:\WINDOWS\SYSTEM32_C00A8DC6.DAT

During a routine virus scan , I encountered this infection. However, avast could not sent it to the virus chest. I could only try to delete in the next restart. What is this file?

2

To know if a file is a false positive, please submit it to VirusTotal and let us know the result. VirusTotal has a file size limit of 10Mb. You can use VirScan also.
If it is indeed a false positive, send it in a password protected zip to virus@avast.com. Please, mention in the body of the message why you think it is a false positive and the password used. Thanks.

Are you using Windows XP/Vista?
Can you schedule a boot-time scanning?
Start avast! > Right click the skin > Schedule a boot-time scanning.
Select for scanning archives.
Boot.
If infected files are found, it’s safer to send them to Chest instead of deleting them.

3

Tech. avast couldn’t send it to the chest. Also I tried Virus Total but it would load up; I clicked it from its original path.

4

At boot time :o

Can you copy the file elsewhere and submit the copy?