Can't send/receive email

Hi - I am not sure if this is the right place for this but I am having troubles sending and receiving email on Incredimail. My Mom just got a new computer and I have been setting up for her and she uses Incredimail. I also installed Avast for her. The thing now is that I cannot send or receive messages and on a small window pops up from Avast telling me “This type of connection cannot be checked for viruses. Please disable SSL/TLS in your mail client so that the mail scanner can scan your mail.”

Can you advise me how to fix this so she can use her Incredimail? Would appreciate any help you can give me.

Javier Echavarri

Maybe this will help you: https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=1384&nav=0,1,694

DJBone