Can't sign in on Windows 10

I was having the same virus definitoin update issue others are having in Windows 10. One post recommended uninstalling and reinstalling. I did that. After rebooting I fired up AvastOne and it told me my subscription had run out. It did not. I’m paid up through 3/26. I then tried to sign in and received the following error:

Has anyone figured out a way aroung this issue? Thanks in advance.

Do any admins actually check these boards to assist?