I have installed Avast!4 Home and can’t start the program. A pop-up seen and it says: C:/Program Files/Alwil Software/Avast4/ashAvast.exe is not a valid Win32 application. How to solve this problem to enable my computer to be protected. Thanks.
What operating system do you have? Service Packs? Do you have any other Anti Virus software running at the time you tried to install Avast!4 Home edition?
You might also have a corrupted download that did not install correctly. Download the correct version and overwrite the current saved installation file and re try installing.
This page also offers ideas and suggestions: http://www.computerhope.com/issues/ch000726.htm
I use Windows XP Professional Service Packs 2. There is no other Anti Virus softeare running in my computer. I would try to download a correct version and reinstall it.
SPECIFICALLY, WHAT antivirus program(s) have you had on this
computer ? Some, like Symantec/Norton and McAfee, have
"Removal Tools" that should be used PRIOR to installing Avast and
having "It" function properly .
I agree with Spiritsongs about prior AV software. Seems like there is always lingering entries in the registry somewhere. Even on my comptuer there is a Symantec service that I disabled START RUN services.msc and if there is reference to Symantec in there, click on it and choose “disable”.
Try the download again and save it and re-try. S
Download the following programme But when you save it to disc re-name it to Gotcha.exe, otherwise the programme will not run. This is very important
Download ComboFix from Here or Here to your Desktop.
[*]Double click combofix.exe and follow the prompts.
[*]When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply
Note: Do not mouseclick combofix’s window while its running. That may cause it to stall
the same problem was discussed (in last few days) already, so i wanted to point the thing, that sometimes is good to use search button before creating a new thread imho…
and it was a unjoyful sigh about the situation with Beagle… but avast will be more bullet-proof in future and should be able to resist against this type of attack…
Eventually the attempt of using combofix.exe has been proved successful in fixing the errors. And, now the avast!4 is able to start without any problem. Many thanks to everyones and special thanks to essexboy and Spiritsongs.
Hi moonwind - glad it worked . Would it be possible to post the combofix log as there is probably one file that it did not remove. Also did combofix work first time or did you need to do something else, as this version is only a day or so old and you are the first to have success with it