system
September 14, 2018, 12:22pm
1
Hello.
I have tried for long time to uninstall cleanup from my Mac. Which I installed the other day.
A try message came up. I have not payed anything.
But now I cant uninstall it !
There is no place where to find “uninstall”.
And when trying to drag to the trash it is told " the program is open" and cant be moverd to trash…
Bit, its NOT open.
This is driving me mad. I just dont want the software on my mac. Very annoying ! And doesnt inspire me to bay anything for Avast.
Please help me to get rid of it from my mac.
Thanks.
Karin
Hello.
I have tried for long time to uninstall cleanup from my Mac. Which I installed the other day.
A try message came up. I have not payed anything.
But now I cant uninstall it !
There is no place where to find “uninstall”.
And when trying to drag to the trash it is told " the program is open" and cant be moverd to trash…
Bit, its NOT open.
This is driving me mad. I just dont want the software on my mac. Very annoying ! And doesnt inspire me to bay anything for Avast.
Please help me to get rid of it from my mac.
Thanks.
Karin
Hi,
I am sorry but this forum is dedicated to Avast Cleanup for Windows but I already contacted our colleagues from Mac platform and they should reply to you.
Regards.
Dear Karin,
Thank you for sharing your experience with us! It looks like a bug. Would you mind to send us some additional data to analyze the issue?
screenshot of AvastCleanup menu - https://support.apple.com/en-us/HT201361
app log - open Help > Send Feedback, please provide your email + some note that you are referring to this request, please
The Uninstall can be run from menu - see attached screenshot. Or you can manually start it from Terminal with command :
open /Applications/AvastCleanup.app/Contents/Uninstaller.app