Can't unsubscribe from free trial?

I went to the my.avast portal, and it tells me that there isn’t a license. But the program shows the license for the trial period.

Can anyone help?

https://support.avast.com/article/24/ (Orders/Renewals/Refunds)

Eddii,

I have sent you a PM now asking you for some additional information in order to track down the trial license. Please don’t post anything here (but reply to the PM) - this is a public forum and the information would be accessible to anyone.