Can't update through university proxy

Avast Free Antivirus / Premium Security
1

Hi, I use win 7 32. I won avast internet security on one of their facebook competitions and I’ve used the free version for years before that. I’ve just moved to university halls and we have to connect through their proxy server by going to internet options>connections>LAN settings> tick use automatic configuration script “http://www.brighton.ac.uk/proxy.pac”. I’m guessing this is a script that my computer uses to connect through their proxy but I don’t understand it very well but I can use the internet for browsing, msn, skype ect after putting in my user name and password, but for some reason avast can’t update and it was working fine before that. I’ve also tried setting avast’s settings to the proxy address above and to use internet explorer settings but no luck yet. Any help would be much appreciated!

Alii

2

When pasting the proxy address, enter the port for the university proxy. Then select basic authentication or windows integrated authentication. Input your username and password on the field provided.

Click ok and try updating.

3

When I try them it just says the parameter is incorrect when it tries to update. The university aren’t helping either as they want me to install sophos with what they call a “software agent” to monitor me.

4

Ask your admin…!! :wink:
Or you can also get your update here: http://www.avast.com/download-update (> 30MB)
asyn

5

What exactly are you putting in Avast’s proxy settings?

Here’s what’s in the PAC file:

function FindProxyForURL(url, host)
{
	// Assume client is on campus
    
	// Centrim is off-site site but in our zones, so their sites must be proxied
	// Traffic must be on port 80 to be trapped by firewall authentication

	if ( shExpMatch(host, "centrim*.b*ton.ac.uk") )
	{
		return "PROXY proxy.brighton.ac.uk:80";
	}

	// These sites should bypass the proxies

	else if (

	// Local sites

		isPlainHostName(host) ||
		(host == "127.0.0.1") ||
		(host == "localhost") ||
		dnsDomainIs(host, ".bton.ac.uk") ||
		dnsDomainIs(host, ".brighton.ac.uk") ||
		dnsDomainIs(host, ".bsms.ac.uk") ||
		dnsDomainIs(host, ".mlestudy.ac.uk") ||
		dnsDomainIs(host, ".movinghistory.ac.uk") ||
		shExpMatch(host, "*.admin.sus*x.ac.uk") ||
		isInNet(host, "192.173.128.0", "255.255.248.0") ||
		isInNet(host, "193.62.160.0",  "255.255.224.0") ||
		isInNet(host, "194.81.192.0",  "255.255.252.0") ||
		isInNet(host, "194.81.196.0",  "255.255.254.0") ||
		isInNet(host, "194.81.198.0",  "255.255.255.0") ||
		isInNet(host, "194.81.200.0",  "255.255.248.0") ||
		isInNet(host, "194.83.112.0",  "255.255.240.0") ||

	// Sites which should not be proxied and can hence bypass the firewall
	// (Athens, Windows Update,Student Loan Co)

		(host == "secure.heservices.slc.co.uk") ||
		(host == "admin.athens.ac.uk") ||
		(host == "auth.athensams.net") ||
		(host == "207.46.134.24") ||
		(host == "207.46.134.92") ||
		(host == "207.46.157.29") ||
		(host == "207.46.157.93") ||
		(host == "207.46.244.158") ||
		(host == "207.46.244.222") ||
		(host == "207.46.253.124") )
	    {
	        return "DIRECT";
	    }

	// These sites go via the alternate proximus farm
	// Traffic must be on port 80 to be trapped by firewall authentication

    	else if (

		shExpMatch(host, "*.msn.*") ||
		shExpMatch(host, "*.aol.*") ||
		shExpMatch(host, "*.ebay*") ||
		shExpMatch(host, "*.passport.*") ||
		dnsDomainIs(host, ".yahoo.com") ||
		dnsDomainIs(host, ".doubleclick.net") ||
		dnsDomainIs(host, ".hotmail.com") ||
		dnsDomainIs(host, ".microsoft.com") ||
		dnsDomainIs(host, ".windowsupdate.com") ||
		isInNet(host, "64.4.0.0", "255.255.0.0") ||
		isInNet(host, "64.12.0.0", "255.255.0.0") ||
		isInNet(host, "207.46.0.0", "255.255.0.0") )
	    {
		return "PROXY proximus.brighton.ac.uk:80";
	    }

        else if (
                (host == "dropit.3dsecure.net") )
                {
                return "PROXY proxy-3d.brighton.ac.uk:80";
                }
         
	else
	    {

        // Everything else goes via the proxy farm
        // Traffic must be on port 80 to be trapped by firewall authentication

		return "PROXY proxy.brighton.ac.uk:80";
	    }
}

It looks like it would be: proxy.brighton.ac.uk and uses port 80

6

Ah putting “proxy.brighton.ac.uk” worked =D. The admin was no help, he just kept going on about my windows firewall blocking it (even though I showed him it was turned off because I had the avast one). Thanks alot guys!

7

No problem, glad we could help.