can't update

after i install Avast 5 free
i can’t update whether by manually or automatically, why?

avast version? os running? other sec-sw (maybe a firewall,…)?

[off topic: gets boring, asking over and over again…] :frowning:

What is your firewall ?
Does it allow avast.setup internet access ?

  • If it does delete the entry for it and do a manual update, this should force the firewall to ask permission again.

Have (or did) you another Anti-Virus installed in this system, if so what was it and how did you get rid of it ?