There is only one OTL log file from this scan that I can find??. I did everything you said re AVG and Norton and there are still links in documents! Everything seems fine now except the mouse, I keep having to restart to get anything done. Settings seem ok and the mousepad is terrible. It won’t let go of some things, highlights where I don’t want it and scrolls uncontrollable. The wired mouse isn’t much better, it was fine at first but I had to restart every time I wanted to post or open a link.