Charged from nexway ???

I have been charged by avast nexway for 39 pounds direct through PayPal

I have never enabled auto renewal I have always paid manually at end of license

Looking at the transaction I emailed what seems to be a French nexway avast address for info only to get reply I had to go to there website for an online form for proper support

On seeing there website I find nothing but a login screen of which I am not registered to nor have an option too

I tried in the hope of seeing if I had any account with them somehow and cancelling any auto renew

No password was available for my email address which is not surprising as I have never been there nor did I buy from them to my knowledge I paid avast direct from there software and never enabled any renewal

I investigated for info about this and found references that this is a scam of some kind

Also on logging into avast it says I am now on auto renewal ??

How do I cancel this and get my money back …

Thanks all

Tony McCallum

FAQ https://www.avast.com/en-eu/faq.php?article=AVKB24#artTitle

Digital river
https://www.avast.com/en-eu/faq.php?article=AVKB126#artTitle

Nexway
https://www.avast.com/en-eu/faq.php?article=AVKB136#artTitle

avast support https://support.avast.com → submit a support ticket