I’m sure that this question has been asked before, but a forum search uncovered such voluminous superficiality that I just capitulated.
To the point: If an Avast scan detects that an unopened file contains evidence of a virus, then is it harmful to just delete the file – why has it been suggested that it must first be moved to the Chest?
If the detection is a false positive and the file is an essential Windows or application component, or the file is an archive containing other clean files that you want/need, then deleting them will be “harmful” to your system and/or your sanity!
Personally, I prefer renaming.
If avast detected let us say, for hypothesis, a virus in an important file of yours and you move it to the chest then it has the following advantages:
While in the the chest it can do no harm
It gives you time to consider your next steps
If it turns out the file is truly infected then when you delete it, after making it safe in the chest, is a matter of little importance.
If it turns out that this was a false positive discovery by avast you can restore the file from the chest and no harm has been done apart from a little inconvenience.
Perhaps the OP is referring to an unopened email or attachment. It will do no harm to delete one of these, apart from the possibility you might miss seeing something, maybe from a friend, that was worth seeing. Deletion won’t damage your system.
Emails and their attachments cannot be moved with any value to the chest so the point is moot. An email or its attachment can have no existence outside the mail client it was intended for and cannot be maintained in or recovered from the chest.
If you believe that every virus reported by avast is real then you are in for a rude awakening. If you peruse this forum you will find plenty of false positives reported by our fellow users. This is a risk you run with any anti-malware product.
Given the length of my presence in this forum you may expect that I have some faith in avast. In the years of my use of avast it has never found a real virus in my system. In the same period it has reported a number of my files as infected. If I had deleted those files before avast corrected what has been, in every case, a false report I would have been put to considerably more trouble than moving them to the chest while I investigated, sought further information here and elsewhere and awaited a correction to the detection by the avast team.
Had any of the files really been infected then the steps above would still have been worthwhile (with the file rendered harmless) before finally, at leisure rather than the heat of the moment, deleting it.
As DavidR, one of the best sources of help in this forum, frequently says in relation to the handling of files reported as infected “First, do no harm”. Even thought this is frequently (and incorrectly) thought to be part of the Hippocratic Oath it is a precept that makes a whole lot of sense.
firstly, why the Chest – couldn’t the same effect be realized by deleting it into the “recycle bin”?
2nd, with the suspect file in the Chest, how do you “investigate” and determine whether it is indeed a false positive?
3rd, how many false reports has avast given you in the last 3 years? I have been using avast for more than a year – this is the first positive report. Have you experienced false negatives?
Oopss… I’ve read false positives instead of false negatives…
Right click the file into Chest and choose which folder you want to copy (extracting the file from Chest and putting it into this particular folder you’ve chosen).