I know this is reposting, but all methods I’ve tried failed.
Avast crashes after startup and it has something to do with ashSimpl…
I did change OBDC to XML and downloaded all Windows XP updates. When Avast was launching I skipped memory test but it all didn’t work.
If there is another way to solve that problem please let me know.
What is the exact problem?
It’s my translation form polish:
Instruction from “0x01b2328d” refers to memory adress “0x00000000”.
Memory could not be “written”.
And this is in avast support mail:
avast! has generated unhandled exception (crash report follows).
Program version: Apr2004 (4.1.396)
User Info: aerwer
Crash list of Avast Antivirus, v.4.1.396
------------------
System Information
------------------
Time of this report: 2004-05-19, 15:20:31
Computer name: KOMPUTERWOJTASA
Operating System: Microsoft Windows XP Professional (Build 2600) Dodatek Service Pack. 1
Processor: AMD Athlon(tm) XP 2000+, MMX, ~1665Mhz
System memory: 261616 KB (installed), 59428 KB (available), 2097024 KB (virtual)
Language: 0415-0415-0415-0415 (SLangID, SLCID, ULangID, ULCID), 0415-0415 (SUILang, UUILang)
------------
Fault source
------------
C:\Program Files\Alwil Software\Avast4\ashSimpl.exe caused an Access Violation at location 01b2328d in module itss.dll Writing to location 00000000.
-----------
Crash place
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0x1B23251: 28 FF 8B 4F 48 83 E9 14 89 4E 1C 50 8B CF E8 84 E1 FF FF FF (˙‹OHƒé.‰N.P‹Ďč„á˙˙˙
0x1B23265: 75 08 56 EB 3B 3B 77 50 8B 5D 0C 75 24 83 FE 01 8B CF 8D 45 u.Vë;;wP‹].u$ƒţ.‹Ď.E
0x1B23279: FC 76 05 FF 77 54 EB 03 FF 77 58 50 E8 0D FA FF FF 8B 45 FC üv.˙wTë.˙wXPč.ú˙˙‹Eü
=> 0x1B2328D: 83 08 10 4E 89 04 B3 EB 01 4E 85 F6 8B 04 B3 89 45 FC 75 0D ƒ..N‰.łë.N…ö‹.ł‰Eüu.
0x1B232A1: FF 75 08 50 8B CF E8 61 F5 FF FF EB 43 8D 4D 0C 51 FF 75 08 ˙u.P‹Ďčaő˙˙ëC.M.Q˙u.
0x1B232B5: 8B CF 50 E8 F0 FA FF FF 85 C0 7C 30 3B 75 10 74 2B FF 75 0C ‹ĎPčđú˙˙…Ŕ|0;u.t+˙u.
0x1B232C9: 8D 45 FC 50 8B CF E8 C3 F9 FF FF 85 C0 7C 19 8B 45 FC 83 08 .EüP‹ĎčĂů˙˙…Ŕ|.‹Eüƒ.
0x1B23259: 894E1C mov ds:[esi]+1C, ecx
0x1B2325C: 50 push eax
0x1B2325D: 8BCF mov ecx, edi
0x1B2325F: E884E1FFFF call -FFFFE184
0x1B23264: FF7508 push ds:[ebp]+08
0x1B23267: 56 push esi
0x1B23268: EB3B jmp +3B
0x1B2326A: 3B7750 cmp esi, ds:[edi]+50
0x1B2326D: 8B5D0C mov ebx, ds:[ebp]+0C
0x1B23270: 7524 jnz +24
0x1B23272: 83FE01 cmp esi, 0x1
0x1B23275: 8BCF mov ecx, edi
0x1B23277: 8D45FC lea eax, ds:[ebp]+FFFFFFFC
0x1B2327A: 7605 jbe +5
0x1B2327C: FF7754 push ds:[edi]+54
0x1B2327F: EB03 jmp +3
0x1B23281: FF7758 push ds:[edi]+58
0x1B23284: 50 push eax
0x1B23285: E80DFAFFFF call -FFFFFA0D
0x1B2328A: 8B45FC mov eax, ds:[ebp]+FFFFFFFC
=> 0x1B2328D: 830810 or ds:[eax], 0x10
0x1B23290: 4E dec esi
0x1B23291: 8904B3 mov ds:[ebx]+(04 * [esi]), eax
0x1B23294: EB01 jmp +1
0x1B23296: 4E dec esi
0x1B23297: 85F6 test esi, esi
0x1B23299: 8B04B3 mov eax, ds:[ebx]+(04 * [esi])
0x1B2329C: 8945FC mov ds:[ebp]+FFFFFFFC, eax
0x1B2329F: 750D jnz +D
0x1B232A1: FF7508 push ds:[ebp]+08
0x1B232A4: 50 push eax
0x1B232A5: 8BCF mov ecx, edi
0x1B232A7: E861F5FFFF call -FFFFF561
0x1B232AC: EB43 jmp +43
0x1B232AE: 8D4D0C lea ecx, ds:[ebp]+0C
0x1B232B1: 51 push ecx
0x1B232B2: FF7508 push ds:[ebp]+08
0x1B232B5: 8BCF mov ecx, edi
0x1B232B7: 50 push eax
0x1B232B8: E8F0FAFFFF call -FFFFFAF0
----------------
Register content
----------------
EAX=00000000 EBX=01AAE8D8 ECX=01AAE8BC EDX=00000000 ESI=00000001 EDI=001928B0
EIP=01B2328D ESP=01AAE8B0 EBP=01AAE8C0 IOPL=0 NV UP EI PL ZR NA PO NC
CS=001B SS=0023 DS=0023 ES=0023 FS=0038 GS=0000 FLG=00010246
Did you try the hint given in this thread?
(I really don’t know if the updated HTML Help component is included in common WinXP updates).
No I didn’t.
I’m going to reinstall avast, but firstly I will download html help update, Hope it helps!
I found these in avast log viewer:
In errors section:
18.05.2004 10:05:20
KOMPUTERWOJTASA\Wojtas 5644
During the parsing of
C:\Program Files\Alwil Software\Avast4\DATA\avast4.xml XML document, following error occurred: C.
In info section:
19.05.2004 15:41:47
KOMPUTERWOJTASA\Wojtas 5172
aswSplash - program run information: CaswAvastDlg::OnInitDialog() - timer is active.
19.05.2004 15:41:47
KOMPUTERWOJTASA\Wojtas 5172
aswSplash - program run information: CaswAvastDlg::OnTimer() - Test memory started…
19.05.2004 15:42:29
KOMPUTERWOJTASA\Wojtas 5172
aswSplash - program run information: ScanWithThread() - thread completed.
19.05.2004 15:42:30
KOMPUTERWOJTASA\Wojtas 5172
aswSplash - program run information: CaswAvastDlg::OnCancel().
19.05.2004 15:42:30
KOMPUTERWOJTASA\Wojtas 5172
aswSplash - program run information: CaswAvastDlg::RunMainApplication().
19.05.2004 15:42:34
KOMPUTERWOJTASA\Wojtas 5200
ASWSIMPLE program run information: Initialization of libraries is correct.
19.05.2004 15:42:34
KOMPUTERWOJTASA\Wojtas 5200
ASWSIMPLE program run information: CaswSimplePos::LoadWindowMove() failed.
19.05.2004 15:42:34
KOMPUTERWOJTASA\Wojtas 5200
ASWSIMPLE program run information: CaswSimpleDlg::SkinCorrect() > LoadSkinObjects() is called.
19.05.2004 15:44:16
KOMPUTERWOJTASA\Wojtas 5260
aswLogViewer - program run information: CLogListView::OnExportSelectedLines() is called.
19.05.2004 15:44:19
KOMPUTERWOJTASA\Wojtas 5260
aswLogViewer - program run information: CLogListView::OnEditFilter() is called.
19.05.2004 15:44:20
KOMPUTERWOJTASA\Wojtas 5260
aswLogViewer - program run information: CaswLogFilterDlg::OnInitDialog() is called.
19.05.2004 15:44:22
KOMPUTERWOJTASA\Wojtas 5260
aswLogViewer - program run information: CaswLogFilterDlg::OnBnClickedOk() is called.
19.05.2004 15:44:24
KOMPUTERWOJTASA\Wojtas 5260
aswLogViewer - program run information: CLogListView::OnExportSelectedLines() is called.
After installing htlm update (which wasn’t up-to-date) and reinstalling avast it still doesn’t work.
I