I guess it won’t make any difference, but just for sure: what if you run ashQuick.exe “*STRT-MEM-SHORT” (which should be equivalent to the initial memory scan) - does it scan for long too?
Did you try to uninstall/reinstall avast!?
I’m not sure how I would include the string portion of "ashQuick.exe “*STRT-MEM-SHORT” ". I presume I would run “ashQuick.exe” by clicking on the executible where it is located in the folder. By doing this I would presume it would then start the exectible program. Not sure how the string would be entered.
No I have not tried unistalling and installing as yet. I’m concerned about the program key not working. If I do this and put in the key that I had before I should not have any problems?
No you shouldn’t. I’ve done it before numerous times.
lakrsrool,
could you please try to update to the latest avast beta, and if the problem reoccurs, send me the latest \data\log\error.log?
To install the beta, please run the program http://files.avast.com/files/beta/aswbeta.exe and follow the on-screen instructions.
Thanks
Vlk
First of all I’d like to thank everyone for the help.
On Sunday I decided to uninstall and re-install Avast.
I used the Add/Remove programs and then the “Avast uninstall tool” (Clear.exe) Avast removal tool as was suggested by a couple of Avast loggers.
Apparently one of the two methods of removing Avast actually disabled my browser. I was unable to get any web pages at all to work.
Since I forgot to download the Avast installation I had no choice but to go back to an earlier hard drive image back a month previous which I wanted to avoid doing so that I wouldn’t lose a month of work on my computer. But I had no other choice without a browser working. I spent most of Sunday getting what I could as far as updates, new dll’s etc back on my computer. So as a result I lost a month of emails etc. I have set Avast to NOT remind me when updates are available and will wait a few months to see if there are problems in the future.
I’m a little concerned about the Avast uninstall procedures if it disables my browser as a result. I presume it is registry settings that the Avast uninstall is changing that causes this. The Avast uninstall for WIN98 users should be looked at and tested. Not a good thing for the uninstall to break the browser, it is possibly the “uninstall tool” that does this, I use IE browser.
There is another thread on this subject, apparently it is impacting WIN98 and ME (basically the same OS).
brrcub wrote:
I installed the beta... I get the same message as before... "The process cannot access the file because it is being used by another process" and below that is states... "Program cannot set property in to main storage"I have to stop the splash screen with cntrl/alt/delete then the program will open up the scan screen…
how do I send you the log files…
Brrcub has the ME OS and is apparently not getting the message box that I get (error message “Cannot Access the File Because… program cannot set property into Main storage.”). Otherwise it is a similar issue and the beta version has apparently not helped.
I have decided also that it may not be a good idea to install version upgrades on line (using message link or from the upgrade Avast web page). But instead to download the new version installation program and execute the install locally on my computer. I am thinking that this could reduce risk of problems that could happen by installing on line. There is enough risk of problems without on version upgrades w/out introducing more possibilities by upgrading on line. (I hope that I can download the version installs).
As far as my computer I have now upgraded and added the database updates to other programs to about everything I had before on Sunday. For the browser I did the following security updates that I had before:
Security Update for Internet Explorer 6 Service Pack 1 (KB918439)
Cumulative Security Update for Internet Explorer 6 Service Pack 1 (KB916281)
Security Update for Windows 98 (KB918547)
Security Update for Windows 98 (KB917344)
Security Update for Windows Media Player 9 for Windows 98 and Windows ME (KB917734)
About the only thing I haven’t done yet that I had before is to update the ClamWin Virus database update. I wondered if possibly the Security updates for windows may have an issue with the new Avast version but as I am using an older Avast version now I guess I won’t know since I don’t want to spend more time finding out.
I am now using Avast version 4.7.827 without problems.
Again thanks for all the help, I will monitor Avast support to see if this issue gets resolved for WIN98 and ME users.
Did you previously (manually) set the proxy in your browser to enabled Web Shield in Win9x? If yes, it’s probably necessary to remove it manually again after uninstallation.
Yes, you are certainly right. I had forgotten about that setting needed for WIN9x. :-\
I am happy to know that the uninstall does not have an issue after all. 
Thanks very much for clearing that up.
I have had the same problem running Win 2K. I tried the repair from add/remove programs I tried everything I read here and nothing worked.
But i uninstalled advast 4.7, I had version 4.5 saved on disk so i reinstalled that and let it do all the updates and the problem has disappeared.
Don’t ask me why ???