claro malware

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21

I believe the system now is clean. Now I have installed avast Internet Security version 7.0.1474. Will Avast Malware block?

22

nevertheless, claro is still on my PC :cry:

23

Now this is being stubborn

Download and Install Combofix

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

  • IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks

http://img.photobucket.com/albums/v706/ried7/NSIS_disclaimer_ENG.png

http://img.photobucket.com/albums/v706/ried7/NSIS_extraction.png

[*]When finished, it shall produce a log for you.
[*]Please include the C:\ComboFix.txt in your next reply.

Notes:

  1. Do not mouse-click Combofix’s window while it is running. That may cause it to stall.
  2. Do not “re-run” Combofix. If you have a problem, reply back for further instructions.
  3. If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.

Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now

24

hi, claro is pest. claro now points button (cleanup your pc) ! ?
screenshot is too big for attachments

25

Combofix has now revealed the hidden files for me

  1. Close any open browsers.

  2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

  3. Open notepad and copy/paste the text in the quotebox below into it:

Firefox:: FF - ProfilePath - c:\dokumente und einstellungen\Desktop\Anwendungsdaten\Mozilla\Firefox\Profiles\orytotb2.default\ FF - prefs.js: browser.startup.homepage - hxxp://www.claro-search.com/?affID=114506&tt=5112_4&babsrc=HP_clro&mntrId=4007f783000000000000bc05430e5d1c FF - user.js: extensions.claro.tlbrSrchUrl - FF - user.js: extensions.claro.id - 4007f783000000000000bc05430e5d1c FF - user.js: extensions.claro.appId - {C3110516-8EFC-49D6-8B72-69354F332062} FF - user.js: extensions.claro.instlDay - 15697 FF - user.js: extensions.claro.vrsn - 1.8.3.10 FF - user.js: extensions.claro.vrsni - 1.8.3.10 FF - user.js: extensions.claro_i.vrsnTs - 1.8.3.1023:12 FF - user.js: extensions.claro.prtnrId - claro FF - user.js: extensions.claro.prdct - claro FF - user.js: extensions.claro.aflt - babsst FF - user.js: extensions.claro_i.smplGrp - none FF - user.js: extensions.claro.tlbrId - claro FF - user.js: extensions.claro.instlRef - sst FF - user.js: extensions.claro.dfltLng - en FF - user.js: extensions.claro.excTlbr - false FF - user.js: extensions.claro.admin - false

Save this as CFScript.txt, in the same location as ComboFix.exe

http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif

Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it will produce a log for you at C:\ComboFix.txt which I will require in your next reply.

26

here the combo log

daggel19

27

Has it now disappeared

28

claro is there still

29

Do you have firefox set to synch when started

30

I do not understand. What do I have to do?

31

I believe you have synch setup as the iClaro re-appears after deletion

http://vaipui.wordpress.com/2012/03/22/firefox-sync-account-deletion/

Then run AdwCleaner again after allowing it to update