I’m trying the second time…
But, sorry, I’m going to bed 8)
I’ll read your results tomorrow 
I just got the test message. I see your outbound tag. Mine creates an outbount tag, but the inbound tag is intermitent. I only see thin inbound tag on some messages, nit all. Even then, I only see the tag the second time I go back to the message, never the first time.
For the first time it’s clear, and for the second time there is a note? Ohhh, it doesn’t make me a sense. Could you try following “trick”? in avast4.ini file find “[MailScanner]” section and into this section insert following line: UseAlternateRtfSyncing=1
Has something changed?
To disable this “feature”, you can set that variable to 0 (i.e. UseAlternateRtfSyncing=0) or delete that line…
Pavels, can you post more, I mean, I want to fill the ‘Understanding avast4.ini file’ forum and I need to know a little bit more about this ‘undocumented’ feature UseAlternateRtfSyncing. Thanks for your colaboration 8)
Technical, UseAlternateRtfSyncing=1 tells avast! to use other mechanism for inserting notes into emails in Outlook. The reason is that on some configurations with Outlook the inserting of notes doesn’t work properly. Is this enough?
I don’t know… The users’ question will answer if it’s ok.
Anyway, I do not understand what is RtfSyncing ? Does it concern with Rich Text Format?
I copy your explanation into the major avast4.ini file thread
RE: For the first time it’s clear, and for the second time there is a note? Ohhh, it doesn’t make me a sense. Could you try following “trick”? in avast4.ini file find “[MailScanner]” section and into this section insert following line: UseAlternateRtfSyncing=1
Has something changed?
To disable this “feature”, you can set that variable to 0 (i.e. UseAlternateRtfSyncing=0) or delete that line…
Please dumb this down for me. I do not know where to look.
The avast4.ini file is under C:\Program files\Alwil Software\Avast4\Data folder by default. Open it in a text editor (Notepad).
The section [MailScanner] can be found by searching exactly this part of the text, including the .
Add a line with the following text:
UseAlternateRtfSyncing=1
Boot
Restart the system.
Send/receive emails.
Will it work?
More information about the avast4.ini file you can see here.
Technical, you are right - RtfSyncing is concerned with Rich Text Format. In email you have typically saved both Rich text (HTML) and plain form of message. When you modify one type of message, RTFSync is the right function to synchronize text of message to the second form…
Here is an update.
I added the line UseAlternateRtfSyncing=1
right under the [Mail Scanner] section.
No change. Should I go back and take that line out?
I think you are on to something though. I only get the tag on the 2nd time viewing a message. However, there are certain types of messages where I cannot see it at all, especially when it is an HTML email like from a store or newspaper article in HTML.
I know my scanner is working because I set it to provide detailed desctription, which I can see by the taskbar. I know I have the tag box checked.
This is not a major problem for me, but I’ll keep you informaed if you want to use me as a test case. I’m sure others have the same problem.
More tonight (USA time)
OK there is a change. I forgot to reboot before after I added the line. It looks as if when I get a message now, I can see the tag on the first time viewing. I fixed that part. Nut I can still only see it on regular text messages.
I sent myself a message using outlook (HTML), and I cannot see the tag no matter how many times I view it.
I sent myself an email using hotmail, and I saw the tag on the first viewing.
Ladies and gentlemen, I think you did it. Don’t ask me why, but things seem fixed now. It must be due to adding that line. When I tried it this afternoon (after turning on my computer from shutdown), it worked as it normally should.
If you are interested, please send me a test email lgortiz@fastmail.fm
Thanks for all of the help. I’ll come back if it acts up again.
I make my ‘last’ test sending an email to you… Good luck
You’re probable sick of me by now, but there is still one problem. I just got two email tests. I saw the tag in one of them, but not the other. It may have to do with the formats because I’ve been seing the tags until now.
Whoever emailed me from Technical [avast@ig.com.br], I did not see the tag.
I saw the tag in bob03160 [bob03160@comcast.net] message.
Maybe we can figure out what the difference in formats are between the two.
Are you kidding? Whoever? It’s me, Technical ;D
Just to answer: I sent my emails in text format.
Maybe bob sent his in HTML :
I get a message from this board when a reply is posted. I see the tag in it, but not in your email. Not in your second email either.
Thanks
Remember, I have a tag for both receiving and sending. The tag you saw was that the one generated when you received the e-mail or, was it the one generated to let you know that my e-mail was clean when it left here?
Technical your right.
My e-mail is always HTML unles it’s a reply to a text format message.
Look at my reply. Only your tags are there.
I did not make any changes, and I saw the tag on your last email…see my reply. Something must have changed on your end between the first and 2nd email.
I think my settings in outlook are to view HTML because I see HTML messages when they are sent to me, unless they are sent with regular text.