I’m a pay customer, and have been using Avast for years.
Using the PW Manager have been OK, but suddently it stoped working - clicking the icon does nothing.
I have removed, installed avast, chrome, chrome extension, rebooted and … over and over again - same result NOTHING happens when activating the icon.
I have also reached out to Avast support on ALL CHANNELS - exactly the same result - NOTHING HAPPENS!!
Sadly i cant help much as i dont use Chrome. Do you have any other browsers like Firefox loaded so you can test to view using that.
Hopefully someone else that uses Chrome will be along to advise.
The support chat not letting you type a message is a weard one. It should not affect it but do you have a external VPN running or an add blocker that could be blocking it.