The first part of the above object threat from the hxxp through to the ag= is always the same for each threat detected. The numbers following the = are different for each threat.
The pop ups are from WebShield and they come in sets of 6 threats/popups every 10 minutes.
I’ve followed all the instructions in the “Logs to assist in cleaning malware” and have attached the logs. Please let me know if you need anything more from me.
Save this as fixlist.txt, in the same location as FRST.exe
Run FRST and press Fix
On completion a log will be generated please post that
THEN
Please download AdwCleaner by Xplode onto your desktop.
[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S1].txt as well.
Thank you for all the information. I followed your instructions. Here are the 2 logs. Please let me know what my next step is. When browsing my computer to find the AdwCleaner text file, I also saw another file in that folder: AdwCleaner[R0].txt. Do you need that file as well?
Thank you. Yes, the alerts have stopped completely. Is it safe to re-install Chrome as my browser? I had uninstalled it a few days ago when all this first began.
I just re-installed Google Chrome and all settings are still there. So far everything seems to be good. The threats seem to be gone. There hasn’t been a pop up alert since I began running FRST at 8am today (just over 3 hrs ago). I can’t thank you enough for everything you did to help me out. What do I need to do with all the log files that you originally instructed me to save and send to you? I assume the tools you had me download should be kept on my computer for possible future use.
My Malwarebytes Anti-Malware completed a scan and found problems. I’ve attached a log of the items. I’m not sure what the problem is since everything was good yesterday after your help. Please advise.
Is there anything I need to do. The only thing I did after the clean up was re-install Chrome as my browser. If I need to uninstall it again and use a different browser, let me know and I’ll do that. Thank you.