clients do not update from mirror

hi,

I installed ADNM on a NT4 server with SQLSERVER SP3 and IIS on it.
I managed to deploy the netclient on several test workstations, but it seems the clients don’t find the mirror.

I installed only one mirror, double checked the ClientListenPortAddress=16111 both on server and clients, but clients keep ending on updating from the internet.

The client setup.log looks like this :

18:41:19 min/gen Started: 06.07.2005, 18:41:19
18:41:19 min/gen Running setup_av_net-16d (365)
18:41:19 nrm/sys Operating system: WindowsXP ver 5.1, build 2600, sp 1.0 [Service Pack 1]
18:41:19 vrb/sys Computer WinName: CHICOT
18:41:19 min/sys Windows Net User: AUTORITE NT\SYSTEM
18:41:19 min/gen Cmdline: /downloadpkgs /noreboot /updatevps /verysilent
18:41:19 vrb/gen DldSrc set to inet
18:41:19 vrb/gen Operation set to INST_OP_UPDATE_GET_PACKAGES
18:41:19 min/gen Old version: 16d (365)
18:41:20 nrm/gen SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
18:41:20 vrb/sys Computer DnsName: chicot
18:41:20 vrb/sys Computer Ip Addr: 152.62.43.135
18:41:20 nrm/int SYNCER: Type: 1
18:41:20 nrm/int SYNCER: Auth: 2
18:41:20 vrb/pkg Part prg_av_net-16d is installed
18:41:20 vrb/pkg Part vps-52700 is installed
18:41:20 vrb/pkg Part news-42 is installed
18:41:20 vrb/pkg Part setup_av_net-16d is installed
18:41:20 min/gen Old version: 16d (365)
18:41:23 vrb/fil SetExistingFilesBitmap: 779->153->153
18:41:23 min/gen GUID: 9d26ebf1-bcee-4655-a974-1d2d4a054281
18:41:23 min/gen Mirror server pseudo definition loaded as ‘http://152.62.43.101:5033’.
18:41:23 nrm/gen Server definition(s) loaded for ‘main’: 20 (maintenance:0)
18:41:23 nrm/gen SelectCurrent: selected server ‘temp_mirror’ from ‘mirror’
18:43:24 min/pkg ERROR:HttpGetWininet, catch returned 0x00002F78
18:45:24 min/pkg ERROR:HttpGetWininet, catch returned 0x00002F78
18:47:25 min/pkg ERROR:HttpGetWininet, catch returned 0x00002F78
18:47:25 nrm/gen InvalidateCurrent: invalidated server ‘temp_mirror’ from ‘mirror’
18:47:25 min/gen SelectCurrent: unable to find any suitable server in ‘mirror’
18:47:25 nrm/gen SelectCurrent: selected server ‘Download18 AVAST server’ from ‘main’
18:47:27 min/gen Mirror server pseudo definition loaded as ‘http://152.62.43.101:5033’.
18:47:27 nrm/gen Server definition(s) loaded for ‘main’: 20 (maintenance:0)

please note that 152.62.43.101 is the ADNM server address.

I tried to do as in a previous post, but http://[server]:5033//server.def only returns a 404:page not found error page.

This is very annoying, as I wouldn’t like to drive across the country to install manually…

[EDIT]
when looking at the client-side events list, i found this :
Yesterday at 5:36:01 PM 1107296346 CHICOT CClient::PopupThread - GetConnection failed!
Yesterday at 5:36:01 PM 3254789919 CHICOT Cannot connect Third server conn attempt (last good: 152.62.43.1 socket, WinSock error 0x0000274D has occurred.
Yesterday at 5:36:01 PM 1107296346 CHICOT Looked up an AMS: 152.62.43.101:16111.
Yesterday at 5:36:01 PM 3254789919 CHICOT Cannot connect Server lookup didn’t find any AMS’! socket, WinSock error 0x00000000 has occurred.
Yesterday at 5:36:01 PM 1107296346 CHICOT CClient::PopupThread - GetConnection failed!

when trying to update (one more time…), I got this event in the client-side events window :
Today at 10:36:37 AM 2181048115 CHICOT Function setifaceUpdatePackages() has failed. Return code is 0x000004C7, dwRes is 000004C7.

no help ?
or no solution ?

What if, from the workstation, you try to access (in your browser) the following URL

http://152.62.43.101:5033/servers.def

? Would that work? :wink:

Thanks
Vlk

yeah, valid url is a better way to make things work properly ::slight_smile:

but clients don’t update anyway, I keep getting the same error messages

thx for answering anyway =)

Do you use a proxy server?

yep, but adnm tests on proxy settings all went ok.

Could this mean the mirror cannot access the internet ?

ok, I assumed the mirror couldn’t access alwil servers, so i filled the appropriate field in mirror.ini (I set http_proxy_port on 80 ), stopped and started management services all over again.

I’m currently running a mirror test on a single workstation. It’s up-to-date (v.0527-1), the updating session has been running for about 10mn and is still in ‘waiting’ state, though it should be more or less as fast as an Avast!Pro update, right ?

here is another piece of setup.log on the test client.
14:31:47 min/gen Started: 07.07.2005, 14:31:47
14:31:47 min/gen Running setup_av_net-16d (365)
14:31:47 nrm/sys Operating system: WindowsXP ver 5.1, build 2600, sp 1.0 [Service Pack 1]
14:31:47 vrb/sys Computer WinName: CHICOT
14:31:47 min/sys Windows Net User: AUTORITE NT\SYSTEM
14:31:47 min/gen Cmdline: /downloadpkgs /noreboot /updatevps /verysilent
14:31:47 vrb/gen DldSrc set to inet
14:31:47 vrb/gen Operation set to INST_OP_UPDATE_GET_PACKAGES
14:31:47 min/gen Old version: 16d (365)
14:31:47 nrm/gen SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
14:31:47 vrb/sys Computer DnsName: chicot
14:31:47 vrb/sys Computer Ip Addr: 152.62.43.135
14:31:47 nrm/int SYNCER: Proxy 152.62.43.222:80
14:31:47 nrm/int SYNCER: Type: 2
14:31:47 nrm/int SYNCER: Auth: 0
14:31:47 vrb/pkg Part prg_av_net-16d is installed
14:31:47 vrb/pkg Part vps-52701 is installed
14:31:47 vrb/pkg Part news-42 is installed
14:31:47 vrb/pkg Part setup_av_net-16d is installed
14:31:47 min/gen Old version: 16d (365)
14:31:48 vrb/fil SetExistingFilesBitmap: 779->153->153
14:31:48 min/gen GUID: 6551a99b-ba73-4679-b343-686c3cf9a9dc
14:31:48 min/gen Mirror server pseudo definition loaded as ‘http://152.62.43.101:5033’.
14:31:49 nrm/gen Server definition(s) loaded for ‘main’: 20 (maintenance:0)
???14:31:49 nrm/gen SelectCurrent: selected server ‘temp_mirror’ from ‘mirror’
???14:37:50 nrm/gen InvalidateCurrent: invalidated server ‘temp_mirror’ from ‘mirror’
14:37:50 min/gen SelectCurrent: unable to find any suitable server in ‘mirror’
14:37:50 nrm/gen SelectCurrent: selected server ‘Download16 AVAST server’ from ‘main’
14:37:52 min/gen Mirror server pseudo definition loaded as ‘http://152.62.43.101:5033’.
14:37:52 nrm/gen Server definition(s) loaded for ‘main’: 20 (maintenance:0)
???14:37:52 nrm/gen SelectCurrent: selected server ‘temp_mirror’ from ‘mirror’
???14:43:53 nrm/gen InvalidateCurrent: invalidated server ‘temp_mirror’ from ‘mirror’
14:43:53 min/gen SelectCurrent: unable to find any suitable server in ‘mirror’
14:43:53 nrm/gen SelectCurrent: selected server ‘Download12 AVAST server’ from ‘main’
14:43:56 min/pkg Load C:\Program Files\Alwil Software\NetClient\Setup\prod-av_net.vpu
14:43:56 vrb/pkg LatestPartInfo: news = news-42
14:43:56 vrb/pkg LatestPartInfo: program = prg_av_net-16d
14:43:56 vrb/pkg LatestPartInfo: setup = setup_av_net-16d
14:43:56 vrb/pkg LatestPartInfo: vps = vps-52701
14:43:56 vrb/pkg FilterOutExistingFiles: 153 & 153 = 0
14:43:56 vrb/pkg FilterOutExistingFiles: 153 & 153 = 0
14:43:56 vrb/pkg FilterOutExistingFiles: 153 & 153 = 0
14:43:57 nrm/pkg Transferred files: 3
14:43:57 nrm/pkg Transferred bytes: 3456
14:43:57 nrm/pkg Transfer time: 802 ms
14:43:57 vrb/fil NeedReboot=false
14:43:57 min/gen Return code: 0x20000001 [Nothing done]
14:43:57 min/gen Stopped: 07.07.2005, 14:43:57

please note the two lines marked with ??? : 6mn to realize it is not the good mirror ? (it is actually… )

So IMHO, either the mirror isn’t working at all, or it’s experiencing some major trouble. A 12mn long update task is something I can’t afford with 230 workstations…

Try setting Direct connection (no proxy). Do it on the workstation (in Control Panel → Add/Remove Programs → avast antivirus) to make sure it’s really in effect on the workstation.

here is the log of the error message i get when I changed to “direct connection”:
07.07.2005 16:38:45 general: Started: 07.07.2005, 16:38:45
07.07.2005 16:38:45 general: Running setup_av_net-16d (365)
07.07.2005 16:38:45 system: Operating system: WindowsXP ver 5.1, build 2600, sp 1.0 [Service Pack 1]
07.07.2005 16:38:45 system: Computer WinName: CHICOT
07.07.2005 16:38:45 system: Windows Net User: PARIS\Administrateur
07.07.2005 16:38:45 general: Cmdline: /uninstwiz
07.07.2005 16:38:45 general: Old version: 16d (365)
07.07.2005 16:38:45 general: SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
07.07.2005 16:38:45 general: DldSrc set to inet
07.07.2005 16:38:45 system: Computer DnsName: chicot
07.07.2005 16:38:45 system: Computer Ip Addr: 152.62.43.135
07.07.2005 16:38:45 internet: SYNCER: Proxy 152.62.43.222:80
07.07.2005 16:38:45 internet: SYNCER: Type: 2
07.07.2005 16:38:45 internet: SYNCER: Auth: 0
07.07.2005 16:38:45 package: Part prg_av_net-16d is installed
07.07.2005 16:38:45 package: Part vps-52701 is installed
07.07.2005 16:38:45 package: Part news-42 is installed
07.07.2005 16:38:45 package: Part setup_av_net-16d is installed
07.07.2005 16:38:45 general: Old version: 16d (365)
07.07.2005 16:38:46 file: SetExistingFilesBitmap: 779->153->153
07.07.2005 16:38:46 general: GUID: 6551a99b-ba73-4679-b343-686c3cf9a9dc
07.07.2005 16:38:46 general: Mirror server pseudo definition loaded as ‘http://152.62.43.101:5033’.
07.07.2005 16:38:46 general: Server definition(s) loaded for ‘main’: 20 (maintenance:0)
07.07.2005 16:38:46 general: SelectCurrent: selected server ‘temp_mirror’ from ‘mirror’
07.07.2005 16:39:01 general: Connection test
07.07.2005 16:39:01 internet: SYNCER: Type: 0
07.07.2005 16:39:01 internet: SYNCER: Auth: 0
07.07.2005 16:39:01 general: progress thread start
07.07.2005 16:39:01 general: progress start - 1
07.07.2005 16:39:02 general: Server definition(s) loaded for ‘main’: 20 (maintenance:0)
07.07.2005 16:39:02 general: SelectCurrent: selected server ‘Download10 AVAST server’ from ‘main’
07.07.2005 16:39:02 package: ERROR:HttpGetWinsock, WinsockTcpConnect() returned 0x00002AF9
07.07.2005 16:39:02 general: InvalidateCurrent: invalidated server ‘Download10 AVAST server’ from ‘main’
07.07.2005 16:39:02 general: SelectCurrent: selected server ‘Download1 AVAST server’ from ‘main’
07.07.2005 16:39:02 package: ERROR:HttpGetWinsock, WinsockTcpConnect() returned 0x00002AF9
07.07.2005 16:39:02 general: InvalidateCurrent: invalidated server ‘Download1 AVAST server’ from ‘main’
07.07.2005 16:39:02 general: SelectCurrent: selected server ‘Download2 AVAST server’ from ‘main’
07.07.2005 16:39:02 package: ERROR:HttpGetWinsock, WinsockTcpConnect() returned 0x00002AF9
07.07.2005 16:39:02 general: InvalidateCurrent: invalidated server ‘Download2 AVAST server’ from ‘main’
07.07.2005 16:39:02 general: SelectCurrent: selected server ‘Secondary ASW server’ from ‘main’
07.07.2005 16:39:04 package: ERROR:HttpGetWinsock, WinsockTcpConnect() returned 0x00002AF9
07.07.2005 16:39:04 general: InvalidateCurrent: invalidated server ‘Secondary ASW server’ from ‘main’
07.07.2005 16:39:04 general: SelectCurrent: selected server ‘Download5 AVAST server’ from ‘main’
07.07.2005 16:39:04 package: ERROR:HttpGetWinsock, WinsockTcpConnect() returned 0x00002AF9
07.07.2005 16:39:04 general: InvalidateCurrent: invalidated server ‘Download5 AVAST server’ from ‘main’
07.07.2005 16:39:04 general: SelectCurrent: selected server ‘Download9 AVAST server’ from ‘main’
07.07.2005 16:39:04 package: ERROR:HttpGetWinsock, WinsockTcpConnect() returned 0x00002AF9
07.07.2005 16:39:04 general: InvalidateCurrent: invalidated server ‘Download9 AVAST server’ from ‘main’
07.07.2005 16:39:04 general: SelectCurrent: selected server ‘Download13 AVAST server’ from ‘main’
07.07.2005 16:39:04 package: ERROR:HttpGetWinsock, WinsockTcpConnect() returned 0x00002AF9
07.07.2005 16:39:04 general: InvalidateCurrent: invalidated server ‘Download13 AVAST server’ from ‘main’
07.07.2005 16:39:04 general: SelectCurrent: selected server ‘Download11 AVAST server’ from ‘main’
07.07.2005 16:39:04 package: ERROR:HttpGetWinsock, WinsockTcpConnect() returned 0x00002AF9
07.07.2005 16:39:04 general: InvalidateCurrent: invalidated server ‘Download11 AVAST server’ from ‘main’
07.07.2005 16:39:04 general: SelectCurrent: selected server ‘Download6 AVAST server’ from ‘main’
07.07.2005 16:39:04 package: ERROR:HttpGetWinsock, WinsockTcpConnect() returned 0x00002AF9
07.07.2005 16:39:04 general: InvalidateCurrent: invalidated server ‘Download6 AVAST server’ from ‘main’
07.07.2005 16:39:04 general: SelectCurrent: selected server ‘Download3 AVAST server’ from ‘main’
07.07.2005 16:39:04 package: ERROR:HttpGetWinsock, WinsockTcpConnect() returned 0x00002AF9
07.07.2005 16:39:04 general: InvalidateCurrent: invalidated server ‘Download3 AVAST server’ from ‘main’
07.07.2005 16:39:04 general: SelectCurrent: selected server ‘Download19 AVAST server’ from ‘main’
07.07.2005 16:39:04 package: ERROR:HttpGetWinsock, WinsockTcpConnect() returned 0x00002AF9
07.07.2005 16:39:04 general: InvalidateCurrent: invalidated server ‘Download19 AVAST server’ from ‘main’
07.07.2005 16:39:04 general: SelectCurrent: selected server ‘Download8 AVAST server’ from ‘main’
07.07.2005 16:39:04 package: ERROR:HttpGetWinsock, WinsockTcpConnect() returned 0x00002AF9
07.07.2005 16:39:04 general: InvalidateCurrent: invalidated server ‘Download8 AVAST server’ from ‘main’
07.07.2005 16:39:04 general: SelectCurrent: selected server ‘Download15 AVAST server’ from ‘main’
07.07.2005 16:39:04 package: ERROR:HttpGetWinsock, WinsockTcpConnect() returned 0x00002AF9
07.07.2005 16:39:04 general: InvalidateCurrent: invalidated server ‘Download15 AVAST server’ from ‘main’
07.07.2005 16:39:04 general: SelectCurrent: selected server ‘Download12 AVAST server’ from ‘main’
07.07.2005 16:39:04 package: ERROR:HttpGetWinsock, WinsockTcpConnect() returned 0x00002AF9
07.07.2005 16:39:04 general: InvalidateCurrent: invalidated server ‘Download12 AVAST server’ from ‘main’
07.07.2005 16:39:04 general: SelectCurrent: selected server ‘Download17 AVAST server’ from ‘main’
07.07.2005 16:39:04 package: ERROR:HttpGetWinsock, WinsockTcpConnect() returned 0x00002AF9
07.07.2005 16:39:04 general: InvalidateCurrent: invalidated server ‘Download17 AVAST server’ from ‘main’
07.07.2005 16:39:04 general: SelectCurrent: selected server ‘Download16 AVAST server’ from ‘main’
07.07.2005 16:39:04 package: ERROR:HttpGetWinsock, WinsockTcpConnect() returned 0x00002AF9
07.07.2005 16:39:04 general: InvalidateCurrent: invalidated server ‘Download16 AVAST server’ from ‘main’
07.07.2005 16:39:04 general: SelectCurrent: selected server ‘Download18 AVAST server’ from ‘main’
07.07.2005 16:39:04 package: ERROR:HttpGetWinsock, WinsockTcpConnect() returned 0x00002AF9
07.07.2005 16:39:04 general: InvalidateCurrent: invalidated server ‘Download18 AVAST server’ from ‘main’
07.07.2005 16:39:04 general: SelectCurrent: selected server ‘Download7 AVAST server’ from ‘main’
07.07.2005 16:39:04 package: ERROR:HttpGetWinsock, WinsockTcpConnect() returned 0x00002AF9
07.07.2005 16:39:04 general: InvalidateCurrent: invalidated server ‘Download7 AVAST server’ from ‘main’
07.07.2005 16:39:04 general: SelectCurrent: selected server ‘Download4 AVAST server’ from ‘main’
07.07.2005 16:39:04 package: ERROR:HttpGetWinsock, WinsockTcpConnect() returned 0x00002AF9
07.07.2005 16:39:04 general: InvalidateCurrent: invalidated server ‘Download4 AVAST server’ from ‘main’
07.07.2005 16:39:04 general: SelectCurrent: selected server ‘Download14 AVAST server’ from ‘main’
07.07.2005 16:39:04 package: ERROR:HttpGetWinsock, WinsockTcpConnect() returned 0x00002AF9
07.07.2005 16:39:04 general: InvalidateCurrent: invalidated server ‘Download14 AVAST server’ from ‘main’
07.07.2005 16:39:04 general: SelectCurrent: unable to find any suitable server in ‘main’
07.07.2005 16:39:04 general: progress end - 0
07.07.2005 16:39:04 general: progress thread end


Obviously the proxy is required, so I switched back to the usual proxy settings, pressed the test connection which tries to download the server.def and it ran smoothly.

Can you post the contents of the file \setup\setup.ini from that workstation?

sure, here you go :

[DownloadSettings]
Speed=33
[Groups]
Group1=av_mgm_cl
Group2=av_mgm_cl_res_bat
Group3=av_mgm_cl_res_mai
Group4=av_mgm_cl_res_mes
Group5=av_mgm_cl_res_ns
Group6=av_mgm_cl_res_out
Group7=av_mgm_cl_res_p2p
Group8=av_mgm_cl_res_scr
Group9=av_mgm_cl_res_std
Group10=av_mgm_cl_res_ws
Group11=av_net_agent
Group12=av_net_cmn
Group13=av_net_dll_fre
Group14=av_pro_coreskins
Group15=av_pro_dll_fre
Group16=av_pro_hlp_fre
Group17=av_srv_core
Group18=av_srv_corewnt
Group19=av_srv_dll
Group20=av_srv_rdr
Group21=av_srv_res_bat
Group22=av_srv_res_mai
Group23=av_srv_res_mes
Group24=av_srv_res_ns
Group25=av_srv_res_out
Group26=av_srv_res_p2p
Group27=av_srv_res_scr
Group28=av_srv_res_std
Group29=av_srv_res_ws
Group30=av_srv_sysx
Group31=avscan
Group32=winsys
Group33=winsysgui
Group34=
[Parts]
part.program=prg_av_net-16d
part.vps=vps-52701
part.news=news-42
part.setup=setup_av_net-16d
[PartsLatest]
part.program=prg_av_net-16d
part.vps=vps-52701
part.news=news-42
part.setup=setup_av_net-16d
[PartsLatestTimes]
part.program=1117026040
part.vps=1120729894
part.news=1102020396
part.setup=1117026046
[Common]
NetAcc=2
NetIP=152.62.43.222
NetPort=80
NetUser=
NetPwd=
GUID=6551a99b-ba73-4679-b343-686c3cf9a9dc
Tooltip=b?MTEyMDczNzI3Nw==
ServersDefPriorities=mirror,main
FirstMirrorUrl=http://152.62.43.101:5033
[Info]
LastCheckTime=1120753195
[UpdateSummary]
UpdateStartTime=15134071
SetupOld=365
PrgOld=365
VPSOld=337665
PartsWanted=0F000000
Server=download1.avast.com
IP=unknown:80
DldFiles=3
DldBytes=3456
DldTime=781
LastError=536870913

I know that the Speed param in [DownloadSettings] is a little low, so I raised it to 33600.
Result : no longer in waiting state for ages.
However, it still takes 15mn or so to make an unnecessary update (from 0527-1 to 0527-1 : no big deal)…

and here is the summary.txt file after the update :

Current update information:
Elapsed time: 12:22

Serveur : download3.avast.com (unknown:80)
Downloaded Files : 3 (3,38 KB)
Temps de téléchargement : 1s (approximative translation)

here is the setup.log with new Speed setting and proxy setting, hope this helps.

09:10:14 min/gen Started: 08.07.2005, 09:10:14
09:10:14 min/gen Running setup_av_net-16d (365)
09:10:14 nrm/sys Operating system: WindowsXP ver 5.1, build 2600, sp 1.0 [Service Pack 1]
09:10:14 vrb/sys Computer WinName: CHICOT
09:10:14 min/sys Windows Net User: AUTORITE NT\SYSTEM
09:10:15 min/gen Cmdline: /downloadpkgs /noreboot /updatevps /verysilent
09:10:15 vrb/gen DldSrc set to inet
09:10:15 vrb/gen Operation set to INST_OP_UPDATE_GET_PACKAGES
09:10:15 min/gen Old version: 16d (365)
09:10:15 nrm/gen SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
09:10:16 vrb/sys Computer DnsName: chicot
09:10:16 vrb/sys Computer Ip Addr: 152.62.43.135
09:10:16 nrm/int SYNCER: Proxy 152.62.43.222:80
09:10:16 nrm/int SYNCER: Type: 2
09:10:16 nrm/int SYNCER: Auth: 0
09:10:16 vrb/pkg Part prg_av_net-16d is installed
09:10:16 vrb/pkg Part vps-52701 is installed
09:10:16 vrb/pkg Part news-42 is installed
09:10:16 vrb/pkg Part setup_av_net-16d is installed
09:10:16 min/gen Old version: 16d (365)
09:10:18 vrb/fil SetExistingFilesBitmap: 779->153->153
09:10:18 min/gen GUID: 735dc33a-8497-4dd3-9e0c-232518f08318
09:10:18 min/gen Mirror server pseudo definition loaded as ‘http://152.62.43.101:5033’.
09:10:18 nrm/gen Server definition(s) loaded for ‘main’: 20 (maintenance:0)
09:10:18 nrm/gen SelectCurrent: selected server ‘temp_mirror’ from ‘mirror’
09:16:19 nrm/gen InvalidateCurrent: invalidated server ‘temp_mirror’ from ‘mirror’
09:16:19 min/gen SelectCurrent: unable to find any suitable server in ‘mirror’
09:16:19 nrm/gen SelectCurrent: selected server ‘Download18 AVAST server’ from ‘main’
09:16:22 min/gen Mirror server pseudo definition loaded as ‘http://152.62.43.101:5033’.
09:16:22 nrm/gen Server definition(s) loaded for ‘main’: 20 (maintenance:0)
09:16:22 nrm/gen SelectCurrent: selected server ‘temp_mirror’ from ‘mirror’
09:22:23 nrm/gen InvalidateCurrent: invalidated server ‘temp_mirror’ from ‘mirror’
09:22:23 min/gen SelectCurrent: unable to find any suitable server in ‘mirror’
09:22:23 nrm/gen SelectCurrent: selected server ‘Download13 AVAST server’ from ‘main’
09:22:25 min/pkg Load C:\Program Files\Alwil Software\NetClient\Setup\prod-av_net.vpu
09:22:25 vrb/pkg LatestPartInfo: news = news-42
09:22:25 vrb/pkg LatestPartInfo: program = prg_av_net-16d
09:22:25 vrb/pkg LatestPartInfo: setup = setup_av_net-16d
09:22:25 vrb/pkg LatestPartInfo: vps = vps-52701
09:22:26 vrb/pkg FilterOutExistingFiles: 153 & 153 = 0
09:22:26 vrb/pkg FilterOutExistingFiles: 153 & 153 = 0
09:22:26 vrb/pkg FilterOutExistingFiles: 153 & 153 = 0
09:22:26 nrm/pkg Transferred files: 3
09:22:26 nrm/pkg Transferred bytes: 3456
09:22:26 nrm/pkg Transfer time: 1042 ms
09:22:26 vrb/fil NeedReboot=false
09:22:26 min/gen Return code: 0x20000001 [Nothing done]
09:22:26 min/gen Stopped: 08.07.2005, 09:22:26

Maybe your proxy doesn’t allow connection for “system” account. Try to change login for avast’s services (avast! antivirus, avast! iAvs4 Control Service, and avast! NetAgent) to some real account (administrator).

ok, I’ll give it a try as soon as possible and will keep you informed.

Thanks for your work.

mmmh, tried with domain admin account, but then resident shield protection won’t load.

And as I will have to install the netclient on several domains, I have to use a login account that works for all workstations.
Workstation admin account works well, but I can’t afford to fill in for 220 login accounts in the deployment package :frowning:

well, I guess I’ll have to install it manually then… However it would be great if anyone had a clue.
The resident shield keeps staying inactive with domain admin account…