CloudCare and virus scan reporting

CloudCare has moved from being the Godfather of the Avast family to the awkward cousin that no one wants to talk about.

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Wow - I’ve received the following from tech support - could it be that the problem has, indeed, been resolved ? The majority of our scheduled scans are set for lunchtime today, so fingers crossed !

Hello Steve,

A fix on the backend of the CloudCare portal has been confirmed by our development team and has been already deployed to production, in order to address the issue with the scheduled virsus scans not running.

Please verify on your side to see if now the scheduled virus scans from CloudCare are running on selected devices according to their set policies (please make sure that such devices are up to date, online and connected to the CloudCare portal).

If there are any further issues with this, please let us know, so that we can assist.
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We thank you for your patience and apologize for the inconvenience caused by this issue.

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