CNET (as on most other similar sites) comments are anonymous, meaning there’s no way to contact anyone. We’ve tried that multiple times but it’s virtually impossible…

BTW it’s probably not a conincidence that avast! has such a good score - it’s partly because we’re actually encouraging our users to write some testimonials (see e.g. the left bar at http://www.avast.com/i_kat_207.php?lang=ENG ).

Vlk