Hm…ok.
Step 1.0
This way we will check what cause BSOD.
Download WhoCrashed from here:
http://www.resplendence.com/download/whocrashedSetup.exe
This program will try to verify the analysis, which is the cause of driver error.
Note: This program requires installation.
Double-click to start the installation, and click Next .
[*] Check I accept the agreement and then the Next .
The program install to that location, and under that name by the program you offer.
[*] Click Next and in the next window, click Next
[*] Check Create a Desktop Icon and then click Next and then Install .
After you’ve installed WhoCrashed program, run it.
Note: If you get message that it look like this:
http://fotkica.com/thumbs2/117539_tmb_59577092_Who%20Crashed%20-%20Debuqqing.jpg
Click Download the requested file from the Microsoft site now and wait for the process to
download additional files and installation is complete.
When the program starts, click Analyze .
When scanning is done,click OK .
[*] Right-click on the area of the page with the report and select Select All, .
[*] Right-click on the area of the page with the report and select copy
[*] Open a new Notepad and select past to copy the contents of the logo in the notepad.
Now you can close the program.
Please attach here notepad with that logreport.
Lets search malware this way…
Step 2.1
Download DDS and save it to your Desktop from here:
http://download.bleepingcomputer.com/sUBs/dds.scr
Double click dds to run the tool.
* When done, DDS will open two (2) logs:
1. DDS.txt
2. Attach.txt
Save both reports to your desktop. DDS.txt and Attach.txt attach back to topic.
Try this one too…
Step 2.2
Download TDSSKiller and save it to your desktop
Execute [b]TDSSKiller.exe[/b] by doubleclicking on it.
[*] Press Start Scan
[*] If Suspicious object is detected, the default action will be Skip, click on Continue.
[*] If Malicious objects are found, select Cure.
Once complete, a log will be produced at the root drive which is typically C:\ ,for example, [b]C:\TDSSKiller.<version_date_time>log.txt[/b]
Please post the contents of that log in your next reply.
Try this one too…
Download AVZ Antiviral Toolkit from the following link:
http://support.kaspersky.com/downloads/utils/avz4.zip
[*] Extract the archive to a folder.
[*] Run AVZ (double click on
http://amf.mycity.rs/pg/images/avz.png
icon);
[*] Click on File > Scripts Standard ;
[*] In the window that opens check options 2 and click Execute Selected Scripts;
[*] Click Yes ;
[*] When scan is finished you will get a note: Script Executed ;
[*] Exit the program.
Attach file virusinfo_syscheck.zip contained in folder AVZ \ Log on the forum.