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That’s is based on an article that is also based on the writer’s opinion. You are claiming or trying to validate a “psychological” explanation based on an opinion/editorial article from a technology blog site. Hardly, the scientific method is applied. Some people believe what they want to believe. One person’s freedom of expression is another person’s reason for censorship. Did anyone bother to read the entire article linked?
My pet theory about why people behave so rudely is that online commenting is treated, by most people, like a pub conversation – they don't necessarily expect to be taken seriously and the social rules are fairly relaxed. And yet, because comments appear in cold text without important cues like friendly body language, they can easily seem more offensive than if they would otherwise. As a result some people get annoyed, and the flaming and trolling begin.
After being described a few weeks ago as “a self-lobotomised liberal who can’t face the facts”, I decided to look into the psychology of online behaviour a bit further. Much of the research on online communication has looked at email, but it seems that many of the results can be generalised to apply to chat rooms and forums too.
So, in with keeping of the author’s unscientific opinion/editorial style of scientific subterfuge one could also stipulate that the author is exhibiting abnormal ego defense mechanisms such as projection because he didn’t like being described as some sort of liberal as if being a liberal is abnormal. It’s no different than losing an argument and stating, “You’re stupid!”, except the author takes it a step further by using yet another abnormal ego defense mechanism called, intellectualization. In other words, avoiding unacceptable emotions by focusing on the intellectual aspects. Psychologically speaking “An unconscious means of protecting oneself from the emotional stress and anxiety associated with confronting painful personal fears or problems by excessive reasoning.”
So, it boils down to expression or the need to censor.