Boa tarde, gostaria de ter ajuda para remover estes 5 virus que aparecem detetados pelo avast a cada 5 minutos… e acho que ficam retidos na quarentena…
Parece que estão em C:/Windows/Installer
e têm os nomes :
8000064.@
80000032.@
00000004.@
80000000.@
000000cb.@
Alguém consegue ajudar? … :S
Abra a interface do avast na aba segurança>antivirus
http://my.jetscreenshot.com/18363/m_20130316-evng-331kb.jpg
clique na opção criar escaneamento personalizado
http://my.jetscreenshot.com/18363/m_20130316-myrt-191kb.jpg
selecione os o local a ser escaneado marque todos os discos
clique na opção sensibilidade marque estas opções marcadas na imagem
http://my.jetscreenshot.com/18363/m_20130316-jpml-176kb.jpg
depois na opção compactadores
http://my.jetscreenshot.com/18363/m_20130316-wk8e-164kb.jpg
marque todos os compactadores
em ações
http://my.jetscreenshot.com/18363/m_20130316-jyvp-178kb.jpg
e pressione ok
em tipode escaneamento marque profundo
http://my.jetscreenshot.com/18363/m_20130316-lsee-283kb.jpg
clique no botão iniciar para começar o escaneamento do computador
Obrigado, penso que já foi tudo corrigido!
seja bem vindo 
eu lhe recomendo escaneamentos com as seguintes ferramentas:
Malwarebytes
http://pt.malwarebytes.org/products/malwarebytes_free
Hitman Pro
http://www.surfright.nl/en/downloads
SuperAntiSpyware
http://www.superantispyware.com/
http://www.emsisoft.com.br/po/software/antimalware
Se nenhum destes indicar a presença de ameaças, você pode considerar que o seu computador está livre e malwares.
por favor siga as instruções da magna86 especialista em remoção de virus
@GoncaloF
Do you speak english?
Run thouse tools.
Here is how to do that:
Please download Malwarebytes AntiRootkit and save it to your desktop.
http://www.malwarebytes.org/products/mbar/
Full instructions how to use MBAR
http://www.bleepingcomputer.com/virus-removal/how-to-use-malwarebytes-anti-rootkit
Please note: This is a beta version so please be sure to read the disclaimer and note of it.
[*] Unzip/unrar MBAR in a folder to your Desktop
[*] Open the folder where the contents were unzipped to run mbar.exe
[*] Click on Next > then on Update button to download fresh definitions.
[*] When database updates click Next
[*] In the following window ensure “Targets” scan for Drivers; Sectors; System are ticked. Then select “Scan button”
[*] If an infection/s are found ensure “Create Restore Point” is checked, then select the “Cleanup Button” to remove threats.
Or if you are sure any entries should not be kept, just untick them. A list of infected files will be listed.
[*] The Clean up procedure will be Scheduled for process.
[*] When complete pop-up will show you. Select the Yes button and the system should re-boot to complete the cleaning process.
Please attach the two following logs from the mbar folder:
system-log.txt
and
mbar-log-year-month-day (hour-minute-second).txt.
Download TDSSKiller and save it to your desktop
Execute [b]TDSSKiller.exe[/b] by doubleclicking on it.
[*] Press Start Scan
[*] If Suspicious object is detected, the default action will be Skip, click on Continue.
[*] If Malicious objects are found, select Cure.
Once complete, a log will be produced at the root drive which is typically C:\ ,for example, [b]C:\TDSSKiller.<version_date_time>log.txt[/b]
Please post the contents of that log in your next reply.
http://i424.photobucket.com/albums/pp322/digistar/mbamicontw5.gif
Please download Malwarebytes Anti-Malware from here.
Double Click mbam-setup.exe to install the application.
[*]Make sure a checkmark is placed next to Update Malwarebytes’ Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
[*]If an update is found, it will download and install the latest version.
[*]Once the program has loaded, select “Perform Quick Scan”, then click Scan.
[*]When the scan is complete, click OK, then Show Results to view the results.
[*]Make sure that everything is checked, and click Remove Selected.
[*]When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
[*]Please save the log to a location you will remember ( desktop for example ).
[]The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
[]Copy and paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.
Re-run avast antivirus scan system.
Please continue the instructions of magna86 