This is what happens when companies try to force other free software on you
Exactly the same for me. Booted into normal user account (no admin) and without any actions on my side, i was already shown the “complete update” window. I think i even didnt uncheck the chrome browser thing, but nothing happened as i clicked finish. I then checked the version und triggered the update manually. After reboot once again the “complete update” windows popped. This time I unchecked the chrome things. Everything working fine so far. I just really want to know what triggered the first “complete update” windows although nothing was updated in the first place. Is it s.th with normal/admin user account maybe?
Thank you very much for clarification!
Happened for me too, on Vista and XP VM machine.
After automatic VPS update, I rebooted these machine without updating program but both showed “Complete…” window.
Of course, these avast version were still 7.0.1451, so I started manual updating. After reboot, same window appeared.
@igor
Both AvastSvc.exe and AvastUI.exe have valid digital signatures.
perhaps the folks at avast should learn how bit flag better
0=off
1=on
avast5.ini post install splash flag = 2
since when does 2relate to on/off bits?
PS the captcha system on the forums is insulting to your users
Same here…
Drastically slows down my startup and asks to finish every time.
Opened Avast and tried to do the update from within the program… restarted… and it asked to finish again.
The program says it’s all up to date but then still want’s to finish.
AND more wasted time again.
Did you guys lose the original programmer(s) that made Avast great?
The team you have now is really taking it in the opposite direction.
Maybe you should investigate and see if they are really spies for Symantec or something.
Win 7 X64 and this is the only program that doesn’t work right.
I have a theory that I tested out. It truly is them trying to push Chrome on you. I completely uninstalled using Revo Uninstaller, then reinstalled from the site download. That download AUTOMATICALLY installs Chrome without asking. I let Chrome stay on and restarted the computer several times. No popup. Then last night before I shut down, I uninstalled Chrome using Revo. This morning, the popup was back with the two boxes checked.
I believe Avast scans to see if you have Chrome, and if you don’t, it gives you the popup. First, I’m upset that it installed Chrome without my consent, and second, I’m sick of Google trying to insert itself into every part of my life without asking, so I’m uninstalling Avast and going to the Windows virus scanner.
I know you have to pay the bills, but seriously, this is an intrusion of my privacy and there are enough of those already what with Comcast now scanning to see if I’m downloading anything illegally. If I wanted to use things illegally, I wouldn’t have this problem because I would have downloaded a cracked version of Avast!
I hope you enjoy the money Google is paying you. I know you have to stay in business, but getting into bed with the evil king of the internet is not (IMHO) how to do it. Seriously, if you just charged $1 for the free version, you’d make that money up quickly. I’d gladly pay it. If you lie down with dogs, you wake up with fleas, Avast…or worse…worms!
BTW, Google Chrome spies on you from the program that installed it, even if Chrome itself is not running. Goodbye, Avast. It was nice while it lasted.
NOW I’M GETTING EMAILS FROM NEXWAY (THE AVAST RENEWAL SALES SITE) ASKING ME WHICH INSTALLATION I WANT TO CANCEL BEFORE THEY BILL ME TWICE FOR THE TWO TIMES I ATTEMPTED THIS INSTALL. YUP, THE ALL CAPS IS ON PURPOSE. I’M NOT HAPPY ABOUT THIS “BUG” AT ALL!!!
THE AVAST TEAM BETTER COME UP WITH A FIX AND SEND EMAIL INSTRUCTIONS TO EVERY REGISTERED USER ON HOW TO AVOID/FIX THIS PROBLEM.
I ALSO WANT AN EMAIL EXPLAINING HOW I SHOULD DETERMINE WHICH ORDER TO CANCEL, SO I DON’T HAVE TO PAY 69.99 X 2 BECAUSE THEIR SOFTWARE KEPT TELLING ME TO INSTALL IT.
It’s randomically generated, not on purpose. Sorry for any inconvenience.
Avast has never installed Chrome on my machine, but then I’ve always opted out of it’s install in the requester that show up during install and/or update. Many other programs also offer Google Chrome install, and the few that I’ve installed all have had the option not to install Chrome. All are opt-out instead of opt-in so caution is always required with any install.
There should be a requirement that all tag-along installs be opt-in only. This one requirement would stop a lot of the rancor concerning such tag-along, as well as protecting those that don’t want the program offered.
If it really behaves this way for somebody, we’d like to fix it - but the QA guys have been trying to simulate this for quite a while and failed; it always gives you the choice.
That’s in interesting piece of information…
I mean, sure, the popup appears only when an update has occurred - so it won’t show after the latest version has been installed from scratch, that’s expected.
And if it appears (when an update has happened), it should appear only ONCE.
If it appears repeatedly (which, again, we’ve been unable to reproduce, unfortunately), it might mean that the installer is trying to “fix” something and thinks that an update has happened. If Revo (or any 3rd party uninstaller) has been used, it’s not unlikely that it broke something (= uninstalled in a rather unusual way) and the setup is trying to repair it… but no, it’s certainly not an intent for the popup to appear multiple times, no matter whether Chrome is there or not (on contrary - it should appear once, even if Chrome is already there / has been there before).
It may be helpful to get avast’s setup.log from your computer - that might help us to tell what’s going on. But since you already removed it, I suppose we’re out of luck.
A bit of paranoia might be a good thing, but this is way too much ;D
No, a non-running program can’t spy on you, no matter how much you want to believe that.
Once after update to 7.0.1456 is OK (well, it probably should have been removed, but it wasn’t) - but does it appear repeatedly after each reboot?
If so, can you upload your setup.log to our FTP?
Thanks.
Igor, I am having the same popup update problem on Avast free. Shows 7.0.1451 (in red) with a yellow exclamation point on the Current Status screen. I would be happy to help you get anything that you need to troubleshoot this, but seem to be unable to contact you by clicking on your profile pic.
Who has still this problem, please upload setup.log to our ftp or send by email (kurtin@avast.com). Thanks!
got 2 setup.log files, thanks
Please tell me where I can find the setup.log - I am just a “common” user. I still have this problem with that popup when restarting.
I just wanted to uninstall Avast! and install again, but maybe I need not. I would send you the logfile via e-mail.
No, after updating to 1456, window appears only once.
Reboot without updating program to 1456, then I got it once, but not more (at least for now).
I don’t know my log could reveal something, but I uploaded my Setup.log to ftp: “NON_Setup_log_w2k.7z”
Setup.log is in these directory (default place):
Windows 2000/XP
C:\Documents and Settings\All Users\Application Data\AVAST Software\Avast\log\
Windows Vista/7
C:\ProgramData\AVAST Software\Avast\log
sending it to email pk
Thanks for the path.
I just emailed that log file
I’m having the same up date problem as many other are having. Any hope of solution soon? HG
sorry, I was referring to it’s very existence on the forum… not it’s unreadable content
Antispam necessary measure. Sorry.
It disappears when you reach some small number of posts.