My computer is acting really strangely. On Tuesday it wouldn’t start up because it said system32 was corrupted or missing. I ran xp recovery and it worked, but then just froze and I had to run the recovery again. Then I ran malwarebytes and it found something like 40 issues between two scans. Avast also found one virus on run-time scan and a lot on boot-time. However, after running the boot-time scan it wouldn’t start again so I had to run recovery again. I’ve started down the process of running the tools you advise people to run when they have a major problem.
One thing it does is it loads up different desktops. When I run recovery, it pops up with a blue screen. When I switch off and switch back on it comes up with my desktop with my wallpaper.
It also keeps saying there is a problem with csc.exe
In the meantime I ran ccleaner registry and it found and fixed something like 40 errors.
Last file… if anyone can help me I will gladly send enough money for a few beers via paypal! I’ve been trying to resolve this issue for the last five days and am mentally tired and have eyes drier than a sandpit.
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
Could you explain in layman’s terms what was wrong with the computer? What caused system32 to have problems? And why was the computer failing repeatedly particularly after boot-scans etc? Was Norton causing these problems? But Norton is a legitimate program I thought? I’m not trying to question your judgement, not in the most miniscule sense, I’m just trying to get a grip on what happened in my computer-stupid brain?
I don’t know what problems I should be looking for though, there doesn’t seem to be any. But it was doing this before, working fine and then not functioning so I’d have to run the system restore again. The only difference I see now is it seems to be working faster. What should my next action be?
No it comes up with this issue (attached), if I press ok it tells me not found, if I press cancel it uninstalls then reinstalls and presents with this screen again.
Sometimes on certain systems two antivirus programmes installed will conflict. The degree of confliction and how it presents itself will differ from system to system
What I would recommend now is that you run it as normal for a day or so and if there are no untoward problems let me know and I will remove my tools and tidy up
Computer working well now, much faster too. Only problem is it froze twice yesterday and I had to disconnect the power to restart but I found something with malwarebytes so maybe that was the problem - I cleaned that and so far no problems.