Computer Catalogue

Avast Business Avast Distributed Network Manager
1

When clicking on my domain in the computer catalog the Administration console freeses and does not respond. This only happens in my biggest domain (about 300 pcs) other smaller domains are fine. Anyone got any ideas?

2

Are there any products deployed already?
Does it freeze indefinitely or does it just take a long time to load?
Was it always like this or did it start happening after you did something?
Is the console (asaAdmin.exe) taking up CPU while in this ‘frozen’ state? (check the Task Manager)

Thanks
Vlk

3

There isnt anything deployed as yet. The “not reponding” seems indefinate - I have left it a couple of hours and it hasnyt come back. CPU Usage is at about 90%

4

CPU taken by asaAdmin.exe or another process?
Is this a single or dual CPU machine? (hyperthreading counts as dual CPU).

Thanks
Vlk

5

It now happens on computer catalogue. If you expand the tree you can view sub domain but when you click on computer catalogue the asaAdmin process freezes on a single cpu machine

6

it also does not seem to be picking up all of teh stations. In our Cherwellcurric domain out of the aprox 300 pcs its found 1. In the discovery it does talk about putting stations it has found in the 8 engine group which i havent set up.

7

To resolve the freezing (hopefully), please try updating the console as suggested here: http://forum.avast.com/index.php?board=10;action=display;threadid=4650

About the Catalogue: are you saying that the logs in the discovery task indicate that it found a number of machines (in different groups (domains/workgroups), but they’re in fact NOT visible in the Catalogue?

Maybe you could create a backup of the DB (by using a DB Maintanance task) and send me the file (just the DB backup, not the transaction log backup)…

Thanks
Vlk

8

Is there anywhere I can send it as this forum does not like the file

9

Please send it to my email address.

Thanks
Vlk