Computer crashes while a thorough scan

system · 2014-05-16T15:40:33.000Z

Hello Everyone
I have a windows 7 32 bit and free antivirus Avast latest version
The problem is when I do a thorough scan of the system is not finished it and got stuck at 96 percent then the computer crashes and restarts or antivirus and no finish the scan.
I tried to remove the antivirus from my computer completely and reinstalled but it did not solve the problem.
It happens to more people? How can I solve this problem?
Thanks

Pondus · 2014-05-16T15:45:39.000Z

follow instructions and attach Malwarebytes and OTL logs http://forum.avast.com/index.php?topic=53253.0

system · 2014-05-16T16:28:02.000Z

There is less complicated option to fix the problem?

Pondus · 2014-05-16T16:43:17.000Z

shlomi284 post:3:

There is less complicated option to fix the problem?

Okay … what?

bob3160 · 2014-05-18T16:52:11.000Z

Pondus post:4:

shlomi284 post:3:

There is less complicated option to fix the problem?

Okay … what?

That was a question…
The answer is probably NO
Since we need to find out what is causing the scan to stop and at which file.

davexnet · 2014-05-18T16:54:30.000Z

Perhaps the PC is overheating.

bob3160 · 2014-05-18T17:00:03.000Z

davexnet post:6:

Perhaps the PC is overheating.

And your analysis is based on what information ??? Grabbing at straws can become very expensive…

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