Computer died; can I switch security  to new computer?

system · 2017-06-29T03:35:45.000Z

My ASUS computer died. Fry’s gave me a credit and I bought this new computer. I still have a paid up account here at avast that goes until the end of next year (2018). Can that account be transferred to my new computer?

Thanks to anyone that can help me.

Asyn · 2017-06-29T05:29:27.000Z

Sure, see: https://www.avast.com/faq.php?article=AVKB270

system · 2017-06-29T05:35:01.000Z

Thanks!!

Asyn post:2:

Sure, see: https://www.avast.com/faq.php?article=AVKB270

Asyn · 2017-06-29T05:35:28.000Z

You’re welcome.

system · 2017-07-07T20:20:45.000Z

Hi Asyn! I clicked on the link you provided for the OP but it requires that you uninstall Avast from your old device. My problem is that I can’t access anything on my old laptop because the hard drive totally bit the dust. Can’t even hard boot it. Any suggestions as to what I can do in this situation? Thanks in advance!

Eddy · 2017-07-07T20:21:42.000Z

Just remove the old device from your avast account.

system · 2017-07-08T02:39:31.000Z

Hi Eddy, Thanks for the answer. I’ll give that a shot.

Eddy · 2017-07-08T08:34:44.000Z

It will work

While at your account, download the license file there.
Use it to activated your subscription after installing avast on the new system.

system · 2017-07-09T06:32:19.000Z

Btw, I did what you suggested and I now have Avast on my new computer. Thank you again for your help.

Asyn · 2017-07-09T08:39:41.000Z

rmanevernight post:9:

Btw, I did what you suggested and I now have Avast on my new computer. Thank you again for your help.

NP, thanks for the feedback.

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