Computer freezes after bootup...

General Topics
1

Installed avast free edition and after booting up I noticed that my zone alarm
icon is not present in my icon tray. My whole desktop and icons are present…
but when I click on an icon to execute a program all I get is the hour glass.

I wait for minuets but nothing happens. I can’t even shut down normally. I have to
shut down by shutting off my power switch which I don’t like to do.

I restart and maybe after the third time I will see the zone alarm icon in the icon tray.
After this everything is normal.

Can you please help me with this issue?

TY…

2
  • Boot in safe mode
  • Then boot in normal mode

See if that solves it.

If not, disable ZA from loading at boottime and see if that solves it.

3

That is certainly not normal, I haven’t seen anything like it in the forums, what version of Zone Alarm are you using ?

Have (or did) you have another AV installed in this system, if so what and how did you get rid of it ?

What other security based software do you have that might block new startup entries, e.g. Spybot S&D (TeaTimer), AdAware (AdWatch), SpySweeper, PrevX, WinPatrol, ProcessGuard, etc. ?

4

I did what Eddie suggested and disabled zone alarm at startup which solved the problem.
I just have to enable zone alarm manually each time after bootup.

Thanks Eddie…

David…

I have zone alarm pro installed. I uninstalled Norton 06 with the add and remove feature
in control panel.
I have Webroot Spy Sweeper… Ad-Aware Se personal… Spybot Search and destroy…
and Spyware Blaster installed.

5

Maybe you do not have to start ZA manually :slight_smile:

  1. Remove ZA
  2. Remove NAV completely (is explained in many other threads on this board)
  3. Reboot
  4. Run CCleaner and CleanUp! (< easy to find with Google)
  5. Reboot
  6. Reinstall ZA
  7. Reboot

I got a feeling that will solve it

6

I will do your suggestion. It sounds good to me. I will let you
know the outcome after I return later.

Thanks again…

7

Hi Eddy…

I followed your proceedure above and by golly that solved
the problem for me. :slight_smile:

Many Thanks
foodini