Computer slow

Viruses and worms
1

Hi

A couple of days ago, I fllowed a youtube video instructions to install an Adobe programme to allow me to convert .doc files to .pdf. It all looked very legit. Soon afterwards, I had an automatic MS update. An hour or so, later the computer shut off and would not restart. An automatic process advised me that somethign had prevented the computer from starting and that it would try to fix it. At one stage it asked me if I accpted a restore acton, which I accepted.

I got the system back but it seems slow, with a second or two wait every time I click on something that before opened fast.

I am attaching the required logs and hope you find the time to see what may be the matter

many thanks

2

Nothing readily apparent, have you tried a defrag ?

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

CreateRestorePoint: HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION HKU\S-1-5-21-251638132-866889896-205452805-1001\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION SearchScopes: HKLM-x32 -> DefaultScope value is missing. SearchScopes: HKU\S-1-5-21-251638132-866889896-205452805-1001 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = EmptyTemp: CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe

https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG

Run FRST and press Fix
On completion a log will be generated please post that

3

Hi essexboy

here’s the log as requested

4

I would suggest that you try a disc defrag to see if that improves the performance

5

Thanks, I will.

Shall I delete the scanning progs and logs?

6

Use delfix :slight_smile:

Remove tools

Download and run Delfix

https://dl.dropboxusercontent.com/u/73555776/delfix.JPG