Hello,
I’m having trouble with my work laptop. Last week it started opening up tabs on it’s own in internet explorer. So I updated spybot search and destroy. Ran it, found some malware, and deleted. It still did it. So I downloaded avg. Ran it and it didn’t find anything. Found out avast is considered the best so I downloaded it. Ran it and found 2 viruses. Delete. The system seemed to be back to normal.
Monday I noticed the computer took a very long time to start. Ran avast, found a virus and I deleted it. Unfortunately I’m at home and cannot tell you the name of the virus. I’ve done that several times now. Now, I cannot really even start my computer without being in safe mode.
Now I realize several issues I have. I have avg and avast both on my computer so avg is gone in the morning.
For some reason I cannot run a bootscan. I schedule it and when I click to another screen and then back, it’s not scheduled. I have a feeling that would find it.
When I do try to start it out of safe mode, it seems the harddrive is running at 100% and it’s very sluggish. Sometimes I can get past the logon screen and to the desktop. Then, it generally locks up.

Sorry I’m a newbie, without much knowledge about this stuff.

I am running windows xp sp2, avast free 6.0, on a dell inspiron laptop.

I cannot get any detailed info until the morning when I return to work.

Thanks
Lucas

you dont have AVG and avast installed at the same time ? only install one AV

and SpyBot is not any good with todays malware

check for malware with

Malwarebytes Anti-Malware 1.50.1 http://filehippo.com/download_malwarebytes_anti_malware/
always update so you have latest database before you scan
click the remove selected button to quarantine anything found

you may post the scan log here if anything is found

Okay, so first thing in the morning, I’m going to uninstall AVG and Spybot. I am pretty ignorant with computers so, Can I do that in safe mode?
Is there anyway to manually force a bootscan? I’ve tried by scheduling on a restart and that doesn’t work.
Is it possible in safe mode with networking for me to go online and download the malwarebytes software?
Anything else I should do/try?
Thanks

Okay, so first thing in the morning, I'm going to uninstall AVG and Spybot. I am pretty ignorant with computers so, Can I do that in safe mode?
yes, and you can also use a removal tool. can be found here http://uninstallers.blogspot.com/
Is it possible in safe mode with networking for me to go online and download the malwarebytes software?
yes, or you download on another computer and move it over with a usb stick you need safemode with networking for updateing the program

I’ve continued this thread here as it seems to be the same issue.
Redirect virus/ rootkit/ scvhost.exe threat dectected