Concerning popup and system event

Hey all

I just had a random command prompt suddenly pop up then disappear while gaming I didn’t see what the text was before it disappeared so decided to poke around in my event log to see if anything matched. Rather worryingly there was a system event matching the time of the pop up which is a DNS Client Event for a name resolution issue for the website www. “downwithamerica” .com . Given the name of the website the fact that i’ve definitely never gone to it myself and that I wasn’t actively browsing at the time (had some websites open in the background but I was playing WoW at the time) that has me quite worried :confused:

Someone in my guild online told me it was a group DDoS’ing Blizzard and it’s nothing to be concerned about however the command prompt pop up and the fact that I can’t seem to find anything corroborating that means I’d much prefer to be certain than ignore an event like this.

Any advice/information would be greatly appreciated. Currently have avast running a boot scan which found a win32:Crypt-QRI infection on an old linux distro that was stashed away but I doubt that’s what caused this. It has been going for a couple of hours but it hasn’t found anything else yet.

Thanx in advance for any help

https://forum.avast.com/index.php?topic=53253.0

Monitoring.

Thanks, I will get those logs up as soon as that scan I mentioned has finished running (unbelievably it’s still going after 12 hours >_< but it’s at 93% so soon…)

Which tool is taking this much time?

Currently have avast running a boot scan

Silly me. I thought he meant one of the diagnostic tools. My apology. :slight_smile:

Well it’s 2am here and that counter has only reached 95% >_< I’ve been staring at that screen for 15 hours so I think I might have to go pass out and finish this in the morning, will get those details up asap tomorrow, sorry about the delay.

Ok the scan finally finished so here are the logs :slight_smile:

  • Step #1 Fix with AdwCleaner

      [li]Download [b]AdwCleaner[/b] by [i][b]Xplode[/b][/i] to your [i]Desktop[/i] from the following link.
    

[list]
[li]Download Link #1
- Download Link #2
[/li]
- Right-click on AdwCleaner.exe and choose Run as administrator;
- Click on Scan and let the program run unhindered;
- When done, click on Clean and allow the system to reboot after it is done;
- A log will be opened automatically after the restart;
- Attach the log in your reply.
[/list][/li]


  • Step #2 Fix with Junkware Removal Tool
    Download Junkware Removal Tool by thisisu to your Desktop from the link below.
    Download Link 1
    Download Link 2

      [li]Disable your anti-virus to avoid potential conflicts. For more information please acknowledge yourself [url=http://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/]this[/url] article;
      - Run the program either by double-clicking(Windows XP) or Right-clicking and choosing [i]Run as administrator[/i](Windows Vista and above);
      - Please be patient as the tool cleans your system;
      - After completion of the process a log named [b]JRT.txt[/b] will automatically open and is save to your Desktop;
      - Attach the log in your next reply.
    

    [/li]


  • Required Log(s):

      [li]AdwCleaner Log
      - Junkware Removal Tool Log
    

    [/li]
    Regards,
    Valinorum

Thanx Valinorum

Here’s the new logs

Provide myself a fresh FRST scan log and inform me about your PC’s condition.

Here’s the new FRST log

How is your PC performing?


  • Step #3 Fix with FRST
    Make sure that you still have FRST.exe on your Desktop. If you do not have it, download the suitable version from here to your Desktop.
    [li]Open Notepad.exe. Do not use any other text editor software;
    - Copy and Paste the contents inside the code-box to your Notepad
    [/li]
Start
Closeprocesses:
Emptytemp:
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
End
  •   [li]Click on [b]File[/b] > [b]Save as...[/b]
    

[list]
[li]Inside the File Name box type fixlist.txt
- From the Save as type drop down list, choose All Files
[/li]
- Save the file to your Desktop;
- Re-run FRST.exe and click Fix;

		[li][b]Note[/b]: If FRST advises there is a new updated version to be downloaded, do so/allow this.
	[/li]
	- After the completion, a log will be produced;
	- Attach the log in your next reply.
[/list][/li]

  • Required Log(s):

      [li]FRST Fix Log
    

    [/li]
    Regards,
    Valinorum

Kk ran that here’s the log.

As for how the system is performing, it seems fine however the only issue before was the weird popup/system event I noted initially, on the plus side I haven’t seen that happen again since and there isn’t any suspicious dns errors in my event log either (some for websites I know I visit but none for weird websites with creepy names like the first event :)).

Perusing your logs, I see no infection currently present in your system. Unless you are having any issue(s), the machine appears to be Malware-free as we speak.


:clubs: Removal of Tools and Quarantined Files :clubs:


Despite the tools we have used are clean, they are powerful removal tools and made in a way so that they carry out any commands given to them without (most cases) asking for a confirmation. In the hands of an inept person, they can make the machine un-bootable – a scenario we do not wish to see. Also, we need to remove the quarantined files/folders from your system as a dormant malware can be as bad as an active one if given the proper environment. I shall now give you the guidelines to remove the tools and the quarantined files from your system.

[*]Cleanup with Delfix
Please download DelFix by Xplode to your Desktop.
Download Link
[*]Double-click to run the program;
[list][*]Note: Windows Vista/7/8 users right-click and choose Run as administrator[*]Make sure that all the boxes are checked;
[*]Click Run;
[*]A log will be opened after the operation is finished;
[*]Copy and Paste it in your next reply[/list]


:clubs: Prevention and Future Guidelines :clubs:


Prevention is better than cure – goes the old saying. As much as we love to see you visit our site, we do not want to see you having your PC infected by malwares again.

[*]Keep Windows up-to-date.
It is extremely important that you keep your operating system (Windows) updated when updates are made available. It is set to alert you, so be sure not to ignore these notices and to allow the updates to install. Many of these are critical security packages which could very possibly be the difference between your picking up a future infiltration and simply passing right by it unharmed.
[*]Run antivirus software and keep it up-to-date, too.
Antivirus software is your safety net if all other protections fail. The first line of defense is smart computing, of course, but everyone needs a backup. Once they’re installed, check periodically to ensure they have been successfully updating as well. An out-of-date antivirus is not a happy antivirus!
[*]Keep your web browser plugins and other programs updated also.
This tip is rarely shared by technicians and its importance is not widely recognized, but it’s absolutely critical. Programs such as Java, Adobe Flash Player and Adobe Reader, Internet Explorer, and myriad other such web-exposed items are deeply vulnerable to attack, which can quickly lead to a hopelessly infected system no matter what protection you currently have installed. The reason is that these programs are ubiquitous, but are also not perfect and are extremely complex… and as such, security vulnerabilities are discovered and exploited by hackers hoping to gain control over your machine. By performing every update for these programs as soon as it’s made available, you will greatly reduce your exposure to dangerous internet threats.

A great way to do this is to install the Filehippo Update Checker and run it regularly. Also, try not to ignore any notifications you receive regarding updates to programs already installed on your PC.

No scripts is an excellent security device too. I like it but it is not for everyone because it requires you to take action if you want to see some things (pop ups, banners etc.) on sites you visit.

Download NoSript by Giorgio Maone.

Note: Sometimes you will get a site telling you that you need to install Java when actually all you need to do is enable the site through the no script icon down on the right hand side of your computer.

[*]Watch out for new threat named CryptoLocker
CryptoLocker is a new type ransomware family malware that encrypts your important files and asks for a ransom to decrypt them. At the moment of posting this reply there are no tools that can undo the havoc this malware causes. We can help you to remove the malware from your system but the files that was encrypted cannot be recovered without the decryption key. So, I ask for your forbearance and practice constant vigilance. Please read the following article to acknowledge yourself about the safety measures.
How to prevent your computer from becoming infected by CryptoLocker.

[*]And last of all, surf smart.
It doesn’t matter how well the autopilot system works if the pilot keeps flying the plane into mountain ranges. Don’t forget that no matter how much you have protecting yourself, your security ultimately begins and ends with you. Don’t visit dangerous or questionable web sites, avoid suspicious links on Facebook and emails/email attachments you’re unsure about, and just generally keep your wits about you, and you’ll be much safer. Also, avoid illegal downloads, cracks, “warez”, and all other too-good-to-be-true internet offerings: they’re typically laden with malware. Be smart and you can avoid most threats lurking about the darker corners of the internet! And for even more tips, see our article, How Did I Get Infected in the First Place?

My help is free but if you feel like making my day you may donate any amount you wish by clicking the ‘donate’ button. I really appreciate your kindness.

https://www.paypalobjects.com/en_US/i/btn/btn_donate_SM.gif

Regards,
Valinorum

That’s good to hear :slight_smile: Thank you very much for all your help on this Valinorum, it is greatly appreciated.

Out of curiosity any idea what may have caused the event that got me worried about all this in the first place?

They usually intrude their way into your system either by background installation while visiting poorly reputed sites, clicking on fake download links or being bundled with legitimated software. You have a good holiday and surf safely. :slight_smile: