Conflict between avast(4.8.1195) and SSM(System safety monitor) Free edition

Avast Free Antivirus / Premium Security
1

Hi all,
After I updated avast to the latest version 1195, I got a problem that my SSM(System safety monitor) free edition can not startup .
Once I clicked on link of SSM, the OS is done, need restart. But my SSM can work well with all previous version of avast, ie 1169.

OS: windows xp sp2
avast: 4.8.1195
SSM Free Edition: latest version(853)
No other security software

Thanks & Best Regards

2

If there is a conflict can you clarify which version of SSM Free you have. I thought the latest version was 585.

3

My SSM’s version is 583, the latest stable SSM Free version

4

http://www.syssafety.com/files.html

5

problem still there after I updated SSM to version 585

6

You’re right, I can confirm that there’s a conflict between SSM and the latest avast version.
We’re currently investigating the issue.

Thanks
Vlk

7

I am experiencing what could be a similar problem, after updating to the latest Avast my system hangs at the welcome screen and will progress no further. I also have SSM 583, was puzzeled by the previous post, were you suggesting this conflict was resolved for the latest SSM or just making a statement that he wasn’t using the latest?

I am running 583 as stated on XP SP2 MCE with Returnil on demend.
Any suggestions greatly received, system boots into safe mode ok, as SSM does not load there.

8

You can reinstall avast 4.8.1169, previous version. Then conflict will be eliminated.
I think the issue will be fixed in next version.

9

Thanks I have an ISR program on my boxes for just such problems and have rolled back to a config immediately prior to the update, hope they get it sorted, I quite like Avast.

10

It’s not a good idea to downgrade… Anyway, I suggest an installation from the scratch:

  1. Uninstall avast from Control Panel first.
  2. Boot.
  3. Use Avast Uninstall for complete uninstallation.
  4. Boot.
  5. Stay off-line (not connected to Internet)
  6. Install again the old version: http://filehippo.com/download_avast_antivirus/
  7. Boot.
  8. Register avast (insert the registration key).
  9. Uncheck the programs updates (set to manual).
  10. Only then connect to Internet (go on-line).
  11. Check and post the results.
11

I’m sorry, I was in a bit of a hurry and didn’t explain. I was just making sure that reported conflict was also occurring with the latest version. We don’t want the avast! team wasting their cleverness on solving a problem that may no longer occur with SSM 585 do we? ;D

12

:(Is 585ssm the “fix”, Or not ?

13

No, it’s not.

14

Thank You. Have the latest ver. 585. Get BSOD When I click on “Process monitor” or “Preferences”, other wise it is up and running. Any idea when it maybe fixed ?

15

Thanks !

16

The problem should be solved by v4.8.1201.

Thanks
Vlk

17

;DThanks Vic !!