Hello,
Environnement description :
- Windows XP SP3
- Avast Free (11.1.2253)
- Office 2003
A couple of weeks ago, just after an Avast update, saving after some modifications an already existing doc files became impossible. Word issued a message telling “unauthorized access” and the name of a temp file (WRLnnn.tmp) appeared in the current Windows in state of the real name.
Since I applied last updates for both Avast engine and signature database but it didn’t correct anything.
Browsing the net in search of similar problems I found out this case had already been reported (see this thread. Mine is exactly the same.
I tried the suggested turnaround, exclusion of doc files from scanning, which worked.
Nevertheless that’s just a turnaround to go on using Word but not a real issue.
This problem isn’t encountered on some others computers I deal with, all running Windows XP and Word 2003 just as mine. So it seems it’s a matter of context in specific cases.
Waiting for any suggestion,
Regards