Connecting to My Avast Account from Avast Free 18.2.2328

Avast Account (my.avast.com)
1

Having just done a reinstall of avast for Avast Free 18.2.2328, I wanted to link (sign in) my new installation to my.avast.com account.

When entering my valid email address (which has an underscore _ character in it the process reports it as an invalid email.

I can logon directly to my.avast.com (or if going directly to the forums) with that email, it is valid. What I don’t know is which side is responsible for reporting the underscore _ character as being an invalid email, the avast free program (never had this before) or is it my.avast.com.

Wherever the problem lies this needs to be resolved may email providers/servers accept the underscore _ character.

Of course I can simply not bother connecting this installation to my.avast.com, my main point is this could also be impacting on other users.

2

I’ve reported it on the developers channel. :slight_smile:

3

Thanks Bob.

This bit is definitely a program issue rather than possibly my.avast.com
Prior to reinstalling I backed up my settings after installation and reboot, I restored the settings.

After another reboot, I found that the Global Exclusions weren’t applied, but it would appear that other settings selected were applied.