I have been a long time user of AVAST but lately AVAST has REALLY disappointed me in the fact that it now updates and by this I mean I have AVAST set to Automatically update the virus definitions, but I have found that I have to do manual updates as well, as at times more often than NOT the AUTOMATIC UPDATE DOES NOT WORK FOR ME ANYMORE.
I have set Proxy Settings to Direct Connection (no proxy) as supposed to the default settings Auto Detect (use Internet Explorer Settings) and the same with proxy settings why?
Is AVAST FREE Antivirus NO LONGER safe to use as FREE basic protection, as the BASIC protection is all I need?
I am considering leaving AVAST as I seem to be having problems with it.
It is a shame that I am even thinking of leaving AVAST as it is a great FREE AV.
In the NEW program update under the Mail Shield, Behavior and General section it NO longer has the option to insert notes into clean messages (incoming and outgoing) why is this option been dropped?
I have to now seriously consider whether to continue using AVAST FREE AV or switch to A FREE Internet Security Suite.
Hope someone FROM AVAST can give me some answers please
If auto-updating is not working for you, I would suggest deleting you firewall rules and letting them be recreated (do a reboot after you delete them)
About the Mail Shield, I can’t say, as I have never used it.
This part…
…I do not even understand, or rather, it made sense up until you asked “Why?” at the end. Do you think the default changed on its own? Anyway, that could also have something to do with the failure to auto-update. Put it back on deafult.
I use “direct connection-no proxy” with no problems. It sounds as if you have an issue with your firewall.
Do as Gargamel360 suggested concerning firewall rules. Then report back. What are your settings with Comodo?
In the NEW program update under the Mail Shield, Behavior and General section it NO longer has the option to insert notes into clean messages (incoming and outgoing) why is this option been dropped?
Sorry but I personally have never relied an this type of message regardless of the AV that produced it.
It’s too easy to spoof and therefore not a reliable indicator as to the safety of the email. IMHO
The only reason I used that was on outbound messages and that was simply to promote avast. I too never rely on these messages as an indication an email is clean.
That said I don’t know where you are looking (your signature shows you are still using 7.0.1426) as this option is still there in 7.01426 (just checked on my win7 system), Mail Shield, Expert Settings, Behavior, General and all of the Insert notes are still there, but not in the current beta build 7.0.1443.
Apart from auto updates you also have streaming updates via the cloud services, if you are not seeing updates then as the others have said you need to be looking at your Comodo firewall settings. Updates in avast! come on a very regular basis.
Thank you all for your replies, I really appreciate it.
Just to let you know I uninstalled my firewall and AVAST one after the other, I then did a clean install of my firewall and set it up the way I always have it set and then did a clean install of AVAST and AVAST updated to 25-0 I however did a manual update and my definitions were updated to 25-1.
I can safely say that after doing a few tests MY FIREWALL DOES NOT STOP AVAST from updating or anything else that AVAST needs to connect to the internet for.
So Why does AVAST do ONE automatic update and then I have to DO A MANUAL update?
I am NOT the only one that has to do manual updates of the virus definitions, I recommended AVAST to a friend and it was updating automatically till a few months ago NOW WE MANUALLY have to update it.
WE are RAPIDLY LOSING FAITH IN AVAST due to the fact we have to manually update it even though it is set to automatically update.
PLEASE PLEASE PLEASE could someone look into this issue and resolve it, we are using AVAST FREE ANTIVIRUS 7.0.1426 and I KNOW that it IS NOT our firewalls as we can update all our other programs that need to be updated WITHOUT ANY problems.
WHY does AVAST update automatically SOMETIMES and other time NOT? NEVER had this problem With AVAST before, that is till a few months ago and I have been USING COMODO firewall with AVAST for sometime without any problems.
PLEASE could someone from AVAST look into this problem and give me feedback please?