system
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pdf is kinda standard, did you try the document in another viewer or even other OS?
the password is hashed in the database i believe, possibly you could try to put a cleartext in the field for the password at the user you need… it worked in the old ADNM environment possibly here too
ofcourse this would mean that you need write access in the database itself (either your windows account or the sa account needs to have that right)