consrv.dll - help?

Viruses and worms
1

I was going through the internet and i noticed this was a problem. The folder this is at is “C:\Windows\System32”

I want to prevent any future problems with my computer, and so far things aren’t looking good. It’s getting somewhat unresponsive and slow, and I can’t even run or install some anti-viruses. Plus, Windows Firewall and Defender don’t work.
Pretty sure the consrv.dll has to do something with it.

http://forum.avast.com/index.php?topic=53253.0
I ran all the scans in this link: ^
and the consrv.dll has been stated as “suspicious”
I can’t remove it.

Help will be greatly appreciated. :slight_smile:
My logs of all the different scans are below:

2

also attach a malwarebytes quick scan log…remember to update MBAM before scan :wink:

one of the malware removers will check your logs when they arrive later today

and the consrv.dll has been stated as "suspicious"
upload suspicious file(s) to www.virustotal.com and test with 40+ malware scanners when you have the result, copy the url and post it here for us to see
and I can't even run or install some anti-viruses.
your suppose to install that before you get infected ;)
3

ZA related
see the LSP lines

O10:[b]64bit:[/b] - Protocol_Catalog9\Catalog_Entries64\000000000001 - mmswsock.dll File not found
O10:[b]64bit:[/b] - Protocol_Catalog9\Catalog_Entries64\000000000002 - mmswsock.dll File not found
O10:[b]64bit:[/b] - Protocol_Catalog9\Catalog_Entries64\000000000003 - mmswsock.dll File not found
O10:[b]64bit:[/b] - Protocol_Catalog9\Catalog_Entries64\000000000004 - mmswsock.dll File not found
O10:[b]64bit:[/b] - Protocol_Catalog9\Catalog_Entries64\000000000005 - mmswsock.dll File not found
O10:[b]64bit:[/b] - Protocol_Catalog9\Catalog_Entries64\000000000006 - mmswsock.dll File not found
O10:[b]64bit:[/b] - Protocol_Catalog9\Catalog_Entries64\000000000007 - mmswsock.dll File not found
O10:[b]64bit:[/b] - Protocol_Catalog9\Catalog_Entries64\000000000008 - mmswsock.dll File not found
O10:[b]64bit:[/b] - Protocol_Catalog9\Catalog_Entries64\000000000009 - mmswsock.dll File not found
O10:[b]64bit:[/b] - Protocol_Catalog9\Catalog_Entries64\000000000010 - mmswsock.dll File not found

Gmer show this infection. ComboFix should resolve infection.

It is necessary to uninstall ESET Smart Security is not a function
http://kb.eset.com/esetkb/index?page=content&id=SOLN2289&actp=search&viewlocale=en_US&searchid=1254657447620

4

Hi there, first I will need you to download some registry fixes to your desktop. Keep them until the completion of the runs on this page.
Click the Globe under my Avatar and this will take you to my skydrive, download Meats reg files zip folder

After you run the various fixes you may not be able to get online. This will be the time to unzip the four registry files and merge them into your registry. Do not do this until all other programmes have completed. To merge right click the registry files on the desktop and select merge, accept the warnings. Reboot and the net should be available again

Download and Install Combofix

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

  1. Close any open browsers.
  2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  3. Open notepad and copy/paste the text in the quotebox below into it:
File:: C:\Windows\SysNative\tfsnudfa.dll C:\Users\James\Documents\dirt3.jpeg

NetSvc::
hpgate

Driver::
hpgate

Save this as CFScript.txt, in the same location as ComboFix.exe

http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif

Refering to the picture above, drag CFScript into ComboFix.exeWhen finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.

Notes:

  1. Do not mouse-click Combofix’s window while it is running. That may cause it to stall.
  2. Do not “re-run” Combofix. If you have a problem, reply back for further instructions.
  3. If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.
5

Here is my Malwarebytes log and Combofix log:

6

How is the computer behaving now ?

Could you run a fresh Farbar scan please

7

Can’t thank you enough, the fix worked and was able to remove the dll.
Now my windows firewall/defender works again. I will be referring to this site more often.
Thank you very much again, much appreciated!

8

Can’t let you go until I remove the tools and tidy up ;D

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

:Commands [resethosts] [emptytemp] [Reboot]

[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done

Remove ComboFix

[*]Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
[*]In the Run box, type in ComboFix /Uninstall (Notice the space between the “x” and “/”) then click OK

http://i1224.photobucket.com/albums/ee362/Essexboy3/Misc%20screen%20shots/CF_Uninstall-1.jpg

[]Follow the prompts on the screen
[]A message should appear confirming that ComboFix was uninstalled

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that

[*]Click Start.
[*]Open My Computer.
[*]Select the Tools menu and click Folder Options.
[*]Select the View Tab.
[*]Under the Hidden files and folders heading select Do not show hidden files and folders.
[]Click Yes to confirm.
[]Click OK.

http://users.telenet.be/bluepatchy/miekiemoes/images/javaicon.gif

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

Upgrading Java:

[] Go to this site and click Do I have Java
[] It will check your current version and then offer to update to the latest version

SPRING CLEAN

To manually create a new Restore Point

[*]Go to Control Panel and select System
[*]Select System
[*]On the left select System Protection and accept the warning if you get one
[*]Select System Protection Tab
[*]Select Create at the bottom
[*]Type in a name i.e. Clean
[*]Select Create

Now we can purge the infected ones

[*]GoStart > All programs > Accessories > system tools
[*]Right click Disc cleanup and select run as administrator
[*]Select Your main drive and accept the warning if you get one
[*]For a few moments the system will make some calculations
[*]Select the More Options tab
[*]In the System Restore and Shadow Backups select Clean up
[*]Select Delete on the pop up
[]Select OK
[]Select Delete

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

http://img233.imageshack.us/img233/7729/mbamicontw5.gif

Malwarebytes. Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit

[*]Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?

Keep safe :wave:

9

Thanks again :wink: